Trade Floor Associate — Customer-Focused Builder Support

Mitre 10; Kerikeri; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Team member discount

Birthday day off

Vitae Employee Assistance Program

Job summary

Mitre 10 Kerikeri is seeking a motivated team member for our Trade Department to assist tradies and DIY customers with product knowledge and outstanding service. You will help keep on-the-floor stock, displays, and point-of-sale standards while maintaining safe work practices.

Applicants must have a current full NZ driver’s license and a forklift license (asset). The role requires a positive attitude, good time management, weekend availability, and physical fitness to handle manual handling.

Qualifications

• Demonstrated customer service excellence with retail standards.
• Ability to connect with both DIY and Trade customers through product knowledge.
• Must hold a current NZ driver’s license; forklift license preferred.
• Good time management and a quick, alert mind.
• Willingness to learn and roster flexibility including weekend shifts.
• Physically fit with solid health and safety values due to manual handling.

Responsibilities

• Ensure customers are the top priority with high-quality service.
• Manage on-the-floor stock, displays, POS, and in-department standards.
• Support loss prevention efforts and store-wide processes.

Skills

Customer service

Team spirit

Forklift license

NZ driver's license

Time management

Fast learner

Weekend availability

Health & safety awareness

Job description

Mitre 10 Kerikeri is seeking a motivated team member for our Trade Department to assist tradies and DIY customers with product knowledge and outstanding service. You will help keep on-the-floor stock, displays, and point-of-sale standards while maintaining safe work practices.

Applicants must have a current full NZ driver’s license and a forklift license (asset). The role requires a positive attitude, good time management, weekend availability, and physical fitness to handle manual handling.