Technology Team Lead - Digital Platforms

Thewarehousegroup1; Auckland; On-site; NZD 180,000 - 240,000; Full time

Job summary

Warehouse Country in Auckland is seeking a technology leader to steer the Group Technology Solutions & Engineering portfolio, overseeing digital platforms and customer journeys from browse to fulfilment. You will guide architecture, drive delivery, and influence business outcomes.

You will lead a skilled team, promote engineering excellence, and collaborate with stakeholders to deliver secure, scalable, and innovative solutions for a large retail environment.

Qualifications

• 8+ years in software development or technology leadership, with online retail focus.
• Hands-on experience with Salesforce Commerce Cloud B2C and SFRA.
• Strong front-end capabilities with TypeScript, web components, accessibility.

Responsibilities

• Lead and mentor a high-performing engineering team delivering digital platforms.
• Drive development and integration across Web, Mobile App, and Salesforce ecosystems.
• Provide hands-on technical leadership for eCommerce storefronts and customer journeys.
• Collaborate with business and technology stakeholders to align roadmaps with goals.
• Champion engineering excellence, DevOps, security, and scalable solutions.
• Ensure performance, reliability, and security of platforms through monitoring and optimization.
• Identify emerging technologies, including AI-enabled solutions, to boost outcomes.

Skills

Leadership

Stakeholder management

Salesforce Commerce Cloud

SFRA patterns

TypeScript

Web components

CI/CD

Security best practices

Mentoring

Strategic thinking

Tools

Salesforce Commerce Cloud

SFRA

TypeScript

Git & CI/CD

APIs & Microservices

Job description

As part of the Group Technology Solutions & Engineering team, you will report to the Head of Engineering & Digital Platforms and work closely with a diverse range of business and technology stakeholders. This role combines people leadership, technical oversight, and strategic collaboration, providing an opportunity to influence the direction of our digital platforms and technology landscape while delivering solutions that create real business value.

Key Responsibilities

• Lead, mentor, and develop a high-performing team of engineers responsible for delivering and supporting digital platforms and technology solutions.
• Drive the development, integration, and continuous improvement of critical customer-facing platforms, including our Web, Mobile App, and Salesforce ecosystems .
• Provide hands-on technical leadership across production-grade eCommerce storefronts, including Salesforce Commerce Cloud B2C, SFRA patterns, storefront customisation, and end-to-end customer journeys from browse through to fulfilment and post-purchase.
• Partner with business leaders, product teams, architects, and technology stakeholders to define roadmaps, prioritise initiatives, and ensure solutions align with strategic and operational objectives.
• Champion engineering excellence by promoting best practices across software development, DevOps, automation, security, and service management.
• Ensure the performance, reliability, scalability, and security of digital platforms through proactive monitoring and continuous optimisation.
• Identify and evaluate emerging technologies, including AI-enabled solutions, to drive innovation and enhance customer and business outcomes.

We're looking for someone who is passionate about finding robust, efficient solutions for complex business problems and can deliver those solutions with the level of maintainability required by a large organization. You should be capable of solving problems independently and possess a solid understanding of the technical environment in a large organization, including networking, security, change control processes, project delivery, and a strong grasp of programming concepts.

You will bring the following to the role:

• 8+ years of experience in software development or technology leadership, with a focus on online retail technology.
• Strong hands-on experience with Salesforce Commerce Cloud B2C, including SFRA patterns, cartridges, controllers, templates, storefront customisation, and production support of high-volume eCommerce platforms.
• Strong modern front-end engineering capability, including TypeScript, Google Lit, web components, reusable component design, accessibility, performance, security, automated testing, and CI/CD practices.
• Proven experience managing or leading a technical team in a large-scale retail or enterprise environment.
• Strong understanding of online platforms, Application development and payment processing solutions.
• Understanding of integration technologies such as APIs, microservices, and event-driven architectures.
• Solid grasp of networking, security, and compliance standards in a retail environment.
• Exceptional problem-solving skills, with a proactive mindset to tackle operational challenges.
• Excellent communication and stakeholder management skills.
• A passion for technology-driven innovation and process improvement.
• A willingness to share knowledge and contribute within a team.
• Resilience and openness to change.
• Foster a collaborative, inclusive, and growth-oriented team culture that encourages knowledge sharing, continuous learning, and continuous improvement.
• Provide technical leadership and guidance on solution design, architecture, and delivery, ensuring technology decisions support both current and future business needs.
• Act as a trusted technology partner to the business, translating complex technical concepts into practical solutions and recommendations.

This role is ideal for a passionate technology leader who enjoys building high-performing teams, driving digital innovation, and delivering exceptional customer experiences through modern technology solutions.

This is Warehouse Country since 1982, Come work with us!

We're intentional about finding the right people to allow us to work best as a team and truly make a difference for the business and our customers.

We're at an awesome Northcote location with views across the water, the all-important free car parking plus EV charging and on-site gym & cafe! We'll also give you your birthday off, great discounts across our brands, 26 weeks paid parental leave and excellent career development opportunities.