Technology Resilience Manager

ACC New Zealand; Auckland; On-site; NZD 118,000 - 152,000; Full time

Benefits offered by this job

9% superannuation

Job summary

ACC New Zealand is seeking a Technology Resilience Manager to lead the resilience of critical systems, ensure robust disaster recovery and governance across technology domains. You will drive strategy, testing, and assurance, partnering with technology leaders and business stakeholders to raise resilience posture.

The appointing salary for this role is NZD 117,787 to NZD 152,430 based on experience. ACC offers a comprehensive benefits package including a 9% superannuation scheme with no

Qualifications

• Proven experience leading operational resilience, backups, disaster recovery and business continuity in large enterprise environments.
• Strong understanding of infrastructure, cloud and networking technologies.
• Experience developing, governing and testing disaster recovery plans and recovery frameworks.
• Knowledge of industry frameworks such as NIST; integrating resilience, risk and recovery practices.
• Experience in Agile delivery environments and ITIL-based practices.
• Experience maintaining risk registers.
• Excellent stakeholder engagement and influencing at senior leadership level.

Responsibilities

• Lead ACC’s technology resilience and disaster recovery programme across critical systems.
• Influence senior leaders and engineers to strengthen resilience, recovery and risk management.
• Provide strategic leadership and expert guidance across technology resilience, disaster recovery, business continuity and recovery readiness.

Skills

Operational resilience

Disaster recovery

Stakeholder engagement

Agile delivery

ITIL practices

Risk management

Analytical thinking

Collaboration

Leadership

Tools

Infrastructure

Cloud technologies

Networking

Job description

Permanent | Auckland

• - Lead ACC’s technology resilience and disaster recovery programme across critical systems.
• - Influence senior leaders and engineers to strengthen resilience, recovery and risk management.
• - Enjoy industry-leading benefits including 9% superannuation with no mandatory employee contribution.

About us | Mö mätou

ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do at www.acc.co.nz

About the role | Mö te tūranga mahi

As Technology Resilience Manager, you will lead ACC's technology resilience capability, ensuring our critical systems can withstand, adapt to and recover from disruption. This is a highly influential role where you'll provide strategic leadership, practical guidance and expert advice across technology resilience, disaster recovery, business continuity and recovery readiness. Working closely with technology leaders, engineering teams and business stakeholders, you'll strengthen preparedness, validate recovery capability through testing and provide assurance to senior leaders on ACC's resilience posture. Your work will directly support ACC's ability to deliver services that help keep Kiwis safe at work, at home, and everywhere in between.

The appointing salary for this role is $117,787 to $152,430 based on experience. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance.

About you | Möu

• - Proven experience leading operational resilience, backups, disaster recovery and business continuity activities within large enterprise environments.
• - Strong understanding of infrastructure, cloud and networking technologies.
• - Experience developing, governing and testing disaster recovery plans and recovery frameworks.
• - Knowledge of recognised industry frameworks such as NIST and experience integrating resilience, risk and recovery practices.
• - Experience working within Agile delivery environments and strong ITIL-based practices.
• - Experience in adoption and maintaining risk registers.
• - Excellent stakeholder engagement, communication and relationship management skills with the ability to influence at senior leadership level.
• - Strong analytical and problem-solving capability and experience managing complex technology risks.
• - A collaborative leadership style and the ability to build trusted relationships across business and technology teams.
• - Demonstrated commitment to Te Tiriti o Waitangi and its application in organisational practices.
• - You must hold New Zealand work rights at the time of application.

Working at ACC | Mö ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:

• - Employee networks to support our colleagues from diverse backgrounds.
• - The option to explore flexible working that suits your needs and ours.