Technical Services Manager – Built Environment

Auckland University of Technology; Auckland; On-site; NZD 93,000 - 114,000; Full time

Job summary

Auckland University of Technology (AUT) is seeking an experienced Technical Services Manager to lead day-to-day technical operations in Built Environment, including the Construction Lab. You will coordinate staff and resources, providing safe, reliable support for teaching, research and approved projects.

You will collaborate with Estates, HSW, Finance and industry partners, driving inclusive leadership and Te Tiriti alignment.

Qualifications

• A relevant undergraduate degree with extensive subsequent relevant experience.
• Substantial experience in a relevant technical setting, with extensive knowledge of equipment used in built environment laboratories or related technical facilities.
• Experience managing or supervising technical teams, coordinating resources and supporting staff development.
• Project management experience and the ability to analyse complex technical problems and develop practical, innovative solutions.
• Knowledge and experience of implementing health and safety requirements in a technical environment.
• Strong communication, interpersonal and digital skills, with the ability to work independently and collaboratively.
• A commitment to equity, diversity and inclusion, and to supporting AUT’s Te Aronui journey.

Responsibilities

• Leading and developing technical staff through clear priorities, coaching and constructive feedback.
• Providing specialist advice, demonstrations and practical support to students, researchers and staff, including the construction and installation of research and client projects.
• Coordinating equipment procurement, maintenance and repairs, and advising on the design and use of technical spaces.
• Leading local health, safety and wellbeing practices, including risk controls, induction, training and emergency readiness.
• Managing loan-out operations and the SISO inventory management system, and leading commercial projects as required.

Skills

Team leadership

Project management

Communication skills

Problem solving

Education

Undergraduate degree (relevant field)

Tools

Laboratory equipment management

Technical facilities maintenance

Health and safety compliance tooling

Job description

Technical Services Manager – Built Environment

• Auckland University of Technology
• Oct 6, 2026

About Auckland University of Technology

Auckland University of Technology (AUT) is a young university with a strong focus on research‑led teaching and an innovative, student‑centric academic environment. Our mission is to produce great graduates who enter the workforce able to...

• Lead a technical team supporting practical learning, research and industry projects.
• Combine specialist expertise with hands‑on leadership of laboratories, equipment and services.
• Full‑time permanent| AUT City Campus, Auckland.

Auckland University of Technology (AUT) is New Zealand's newest university and one of its most distinctive. Centred on students and grounded in knowledge that works, AUT is 5‑star rated by QS, with more than 27,000 students and 4,000 staff based primarily across three Auckland campuses. It's a place of real opportunity, where the values of Pono, Tika and Aroha shape how talented, progressive people work together – and you'll feel that in the culture, in the collaboration and in the difference the work makes for students, communities and the world.

Our community is stronger because of the role Te Tiriti plays in how we operate, and because Māori and Pacific knowledge, leadership and contribution are central to who we are. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio‑economic situations and accessibility needs.

Within the Faculty of Design and Creative Technologies, the School of Future Environments brings together teaching and research focused on the environments we design, build and inhabit. Our technical team supports this work through specialist facilities, equipment and practical expertise that help staff and students turn ideas into practice.

We are seeking an experienced Technical Services Manager to lead day‑to‑day technical operations in Built Environment, including the Construction Lab. Reporting to the Senior Manager – Technical Services, you will combine practical technical expertise with people leadership to provide safe, reliable support for teaching, research and approved commercial projects.

You will coordinate staff and resources, support complex technical work, and work closely with academic colleagues to plan delivery around changing requirements. Your responsibilities will include:

• Leading and developing technical staff through clear priorities, coaching and constructive feedback.
• Providing specialist advice, demonstrations and practical support to students, researchers and staff, including the construction and installation of research and client projects.
• Coordinating equipment procurement, maintenance and repairs, and advising on the design and use of technical spaces.
• Leading local health, safety and wellbeing practices, including risk controls, induction, training and emergency readiness.
• Managing loan‑out operations and the SISO inventory management system, and leading commercial projects as required.

You will collaborate with Estates, HSW, Finance, suppliers and industry partners, and act as a delegate for the Senior Manager during absences. Through inclusive leadership, equitable access to technical support and ongoing cultural learning, you will help give practical effect to Te Aronui, AUT’s Te Tiriti Framework.

At AUT you’ll be part of a values‑led university with a strong, caring culture, flexible working, generous annual leave and support to thrive in your role and career. We provide the tools, trust, recognition frameworks and cultural capability development programmes to help you make a meaningful contribution.

You are an experienced technical professional and people leader who enjoys working alongside a team. You can resolve complex technical problems, manage projects and priorities, organize competing demands and build effective relationships with students, academics and professional colleagues. You bring sound judgement, financial literacy and a practical approach to improving services.

You’ll also bring cultural humility and respect for Te Tiriti o Waitangi, Indigenous peoples and diverse communities. Experience supporting Indigenous, equity or inclusion‑focused initiatives is highly valued.

To be successful in this role, you will have:

• A relevant undergraduate degree with extensive subsequent relevant experience.
• Substantial experience in a relevant technical setting, with extensive knowledge of equipment used in built environment laboratories or related technical facilities.
• Experience managing or supervising technical teams, coordinating resources and supporting staff development.
• Project management experience and the ability to analyse complex technical problems and develop practical, innovative solutions.
• Knowledge and experience of implementing health and safety requirements in a technical environment.
• Strong communication, interpersonal and digital skills, with the ability to work independently and collaboratively.
• A commitment to equity, diversity and inclusion, and to supporting AUT’s Te Aronui journey.

A postgraduate qualification, a first aid certificate and extensive specialist experience in one of the School’s technical fields are desirable.

Start date: As soon as possible

Salary range | Ngā Utu: $93,000 - $114,000 per annum (dependent on experience and qualifications)

For further information: Please send your enquiry to Kristina Bojin

Job reference | Tohutoro Mahi: 96908

With your food basket and my food basket, the people will thrive.