Technical Manager

JobSpace; Auckland; On-site; NZD 180,000 - 240,000; Full time

Job summary

Aon in New Zealand seeks an experienced Technical Manager to lead our NZ technical capability and client outcomes. You will serve as the lead technical advisor, collaborating with brokers, insurers and clients to ensure robust, fit-for-purpose insurance solutions that meet market guidelines.

You will influence product development, elevate technical standards and drive governance, audits and training while guiding teams through complex coverage interpretations and risk scenarios across NZ clients.

Qualifications

• Strong experience with insurance policy wording and coverage advisory.
• Deep understanding of risk transfer and insurance programme design.
• Proven ability to interpret complex policy language and provide clear guidance.
• Experience working with brokers, insurers and complex corporate clients.
• Strong stakeholder management and influencing skills.
• Leadership experience with coaching and uplifting teams.

Responsibilities

• Technical development of policy wordings, endorsements and custom solutions for clients.
• Ensure consistency, quality and alignment to evolving market standards.
• Provide trusted advice to client-facing teams on complex coverage interpretation.
• Guide on client risk, claims scenarios and programme structure.
• Drive quality, governance and translate technical detail into practical advice.
• Conduct technical audits to ensure adequacy of cover and compliance.
• Monitor regulatory and market developments to keep Aon ahead.
• Deliver technical training and uplift capability across the business.
• Act as a subject matter expert across products and risk solutions.
• Collaborate with broking, leadership, insurers and external advisers.
• Contribute to central initiatives and continuous improvement.

Skills

Policy wording & coverage advisory

Risk transfer & programme design

Policy language interpretation

Broker/insurer/client engagement

Stakeholder management & influence

Leadership & team development

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Shape better decisions. Lead technical excellence. Make a real impact. At Aon, we exist to shape decisions for the better — helping our clients protect and grow what matters most. We're now looking for an experienced Technical Manager to join our New Zealand business and play a critical role in strengthening our technical capability and client outcomes!

This is a high-impact leadership role sitting at the centre of Aon NZ's technical expertise! You will be Aon's lead technical advisor in NZ, working closely with broking teams, insurers, and clients. You ensure our insurance solutions are robust, fit‑for‑purpose, and meet market guidelines. This is a unique opportunity to influence product development, elevate technical standards, and shape how we deliver for our clients across New Zealand.

Responsibilities include:

• Technical development of policy wordings, endorsements and custom solutions for Aon clients
• Ensuring consistency, quality and alignment to evolving market standards
• Providing trusted advice and supporting client-facing teams with complex coverage interpretation
• Providing guidance on client risk, claims scenarios and programme structure
• Driving quality & governance and translating technical detail into clear, practical advice
• Conducting technical audits to ensure adequacy of cover and compliance
• Monitoring regulatory and market developments to keep Aon at the forefront
• Delivering technical training where required and uplift capability across the business
• Acting as a subject matter expert across products and risk solutions
• Collaborating across broking, leadership, insurers and external advisors
• Contributing to central initiatives and continuous improvement

We're looking for someone who combines technical depth with commercial thinking and leadership presence:

• Strong experience in insurance policy wording, coverage and technical advisory
• Deep understanding of risk transfer and insurance programme design
• Proven ability to interpret complex policy language and provide clear guidance
• Experience working with brokers, insurers and complex corporate clients
• Strong interested party management and influencing skills
• Leadership experience with the ability to coach, develop and uplift teams

At Aon, you'll join a business where:

• You'll work with some of the most complex and varied client portfolios in NZ
• Your expertise will genuinely influence client outcomes and product direction
• You'll be part of a collaborative, high-performing and driven by purpose team
• We invest in our people — with opportunities to grow, lead and make a real impact