Tech Solutions Specialist: Install, Demo & Support

The Warehouse Group; Auckland; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Base rate and Incentives

Birthday day off

Employee discounts on all brands

Lifestyle leave options

Annual sick leave entitlement

Job summary

Noel Leeming, part of The Warehouse Group, is seeking a customer-focused team member for our Queen Street store. You will engage customers with live demonstrations, provide expert advice, and support installation and setup of technology solutions in stores, homes and workplaces.

This role operates Monday to Friday, 8:30am–6:00pm, totaling 45 hours per week. Ideal candidates bring sales or service experience, enjoy helping customers, and are confident troubleshooting devices.

Qualifications

• Experience & passion in one or more of the following areas: sales, installation, or customer service.
• Confidence to set up and install technology.
• Superior interpersonal and customer support skills, with the ability to adjust technical language to suit the customer.
• Driven, and confident in trouble shooting problems.

Responsibilities

• Provide end-to-end service including live demonstrations, support, and advice.
• Assist with delivery, installation and setup of solutions in stores, homes and workplaces.
• Ensure customer satisfaction through proactive communication and problem solving.

Skills

Sales experience

Customer service

Tech setup

Troubleshooting

Tools

POS systems

Job description

Noel Leeming, part of The Warehouse Group, is seeking a customer-focused team member for our Queen Street store. You will engage customers with live demonstrations, provide expert advice, and support installation and setup of technology solutions in stores, homes and workplaces.

This role operates Monday to Friday, 8:30am–6:00pm, totaling 45 hours per week. Ideal candidates bring sales or service experience, enjoy helping customers, and are confident troubleshooting devices.