Tech-Savvy Ops & Membership Specialist - Hybrid

NZSAE; Upper Hutt; Hybrid; NZD 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid work arrangement

Discounted product rates

Professional growth opportunities

Job summary

Holiday Parks New Zealand is seeking an enthusiastic Operations & Membership Coordinator in Upper Hutt. This full-time role focuses on day-to-day operations, member data management, and supporting events and publications.

You’ll work in a small two-person team, with hybrid work and national travel for events, delivering process improvements and tech-enabled solutions. You will manage membership data, streamline workflows, and drive member communications while collaborating with leadership.

Qualifications

• Experience with CRM systems and AI tools to improve operations.
• Strong customer service mindset and data handling.
• Ability to coordinate projects and events across teams.

Responsibilities

• Coordinate membership process end-to-end with data quality and privacy in mind.
• Support membership development and growth with excellent service.
• Review tools & systems; select and test solutions to streamline workflows.
• Support publications, distribution, and stock management.
• Assist with annual Conference & Expo and regional events.
• Coordinate newsletters and updates for social media/website.

Skills

CRM software

AI tools

Customer service

Data management

Project coordination

Tools

CRM platforms

Project management tools

Job description

Holiday Parks New Zealand is seeking an enthusiastic Operations & Membership Coordinator in Upper Hutt. This full-time role focuses on day-to-day operations, member data management, and supporting events and publications.

You’ll work in a small two-person team, with hybrid work and national travel for events, delivering process improvements and tech-enabled solutions. You will manage membership data, streamline workflows, and drive member communications while collaborating with leadership.