IT & Gaming Sales Specialist

JB Hi-Fi & The Good Guys; Tauranga; On-site; NZD 52,000 - 74,000; Full time

Benefits offered by this job

Hybrid working

12 weeks parental leave

Employee Assistance Program (EAP)

Group discounts

Job summary

JB Hi-Fi in Tauranga is seeking a store-focused professional to create and uphold a culture of high performance and great customer experiences within the IT & Gaming department. You will support store management and help drive sales and profitability.

With at least two years in retail operations and demonstrated team coordination, you will train staff, ensure pricing integrity, manage inventory, and contribute to the store’s daily operations and customer satisfaction.

Qualifications

• At least two years retail operations experience.
• Demonstrated experience overseeing / coordinating the activities of team.

Responsibilities

• Achieve sales and profitability targets for your store.
• Ensure IT Gaming Department activities meet compliance and safety standards.
• Work collaboratively to deliver a positive experience for in-store and online customers.
• Cross train, develop and support sales team members on IT & Gaming products/services.
• Contribute to financial performance through inventory management, loss prevention and controllable expenses.
• Assist Store Management in daily operational aspects of the store.
• Continuously improve skills and product knowledge through available platforms.
• Keep informed of industry trends and market developments.
• Build and maintain relationships with internal and external stakeholders.
• Identify opportunities to further develop this role and present recommendations to Management.

Skills

Retail operations

Team supervision

Sales targets

Inventory management

Job description

JB Hi-Fi in Tauranga is seeking a store-focused professional to create and uphold a culture of high performance and great customer experiences within the IT & Gaming department. You will support store management and help drive sales and profitability.

With at least two years in retail operations and demonstrated team coordination, you will train staff, ensure pricing integrity, manage inventory, and contribute to the store’s daily operations and customer satisfaction.