Team Leader Housing Services

Ka Puta Ka Ora Emerge Aotearoa; Hamilton; Presencial; NZD 90.000 - 101.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellbeing support

Leave benefits (wellbeing, cultural, &

Study leave

Descripción de la vacante

Ka Puta Ka Ora Emerge Aotearoa is seeking a Housing Team Leader to guide a team of Housing Navigators and support staff delivering housing services across Aotearoa New Zealand.

You will provide day-to-day leadership, coaching, and support to ensure person-centred housing outcomes, manaakitanga, and continuous improvement for whānau in need.

Formación

• Experience leading within social services or housing sectors.
• At least 2 years leadership experience including coaching and developing others.
• Full NZ Driver’s Licence and legal right to work in New Zealand.
• First Aid Certificate including CPR, or willingness to obtain one.
• Excellent communication and reporting skills.
• Strong understanding of housing practices and legislation (Residential Tenancies Act).

Responsabilidades

• Lead, coach, and develop a high-performing team.
• Work closely with the Ministry of Social Development, Kāinga Ora, and community partners to coordinate support.
• Support the delivery of individualised, culturally responsive plans.
• Demonstrate resilience, empathy, and compassion when working with kaimahi and whānau.
• Use strong critical thinking and situational awareness to navigate complex and changing environments.
• Confidently de-escalate challenging situations while maintaining professionalism and manaakitanga.
• Provide calm and effective leadership during high-pressure situations.
• Build strong relationships with stakeholders and internal teams.

Conocimientos

Leadership

Coaching & development

Stakeholder engagement

Educación

Relevant tertiary qualification in social work, business management, public health or similar field

Descripción del empleo

Housing Team Leader – Lead with Purpose, Make a Difference

Are you a passionate leader who believes everyone deserves a safe place to call home? Do you thrive on supporting people, developing teams, and delivering positive outcomes for whānau? We are looking for a Housing Team Leader to lead a dedicated team of Housing Navigators and support staff who work alongside whānau to achieve sustainable housing outcomes and enhance wellbeing.

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work we are committed to helping whānau be the best they can be.

As a Housing Team Leader, you will provide day-to-day leadership, coaching, and support to a team delivering housing services. You will foster a culture of manaakitanga, accountability, and continuous improvement, ensuring high-quality, person-centred support for the people we serve. This role requires a positive, solutions-focused leader who believes challenges can be overcome through collaboration, innovation, and perseverance.

In this role, you will:

• Lead, coach, and develop a high-performing team


• Work closely with the Ministry of Social Development, Kāinga Ora, and community partners to coordinate support


• Support the delivery of individualised, culturally responsive plans


• Demonstrate resilience, empathy, and compassion when working with kaimahi and whānau


• Use strong critical thinking and situational awareness to navigate complex and changing environments


• Confidently de-escalate challenging situations while maintaining professionalism and manaakitanga


• Provide calm and effective leadership during high-pressure situations


• Build strong relationships with stakeholders and internal teams

This is a permanent, full-time position working Monday to Friday.

• Relevant tertiary qualification in social work, business management, public health or similar field

Experience working within social services, social housing, health, or a related sector

At least 2 years demonstrated people leadership experience, including coaching and developing others

• Strong understanding of housing practices and legislation (e.g. Residential Tenancies Act)


• Confident in risk management, decision-making, and problem-solving


• Excellent communication and reporting skills


• Full NZ Driver’s Licence and legal right to work in New Zealand


• A current First Aid Certificate including CPR, or willingness to obtain one

Competitive salary package of $89,684.93 - $101,116.27 per annum, depending on experience and qualifications

• Comprehensive wellbeing support, including confidential counselling, budgeting advice, professional coaching, and mental health workshops to support your hauora and personal growth


• Additional leave benefits, including wellbeing leave, cultural leave, and study leave


• Ongoing learning and development opportunities to support your professional growth and career progression

Be part of an organisation committed to making a positive difference in the lives of individuals, whānau, and communities across Aotearoa New Zealand

Ka Puta Ka Ora Emerge Aotearoa is a for‑purpose, charitable organisation that supports the oranga (wellbeing) for tāngata whaiora and whānau.

Which speaks to the role we play in supporting the dignity and mana of people so that they can be well and healthy.

Ka Puta Ka Ora Emerge Aotearoa is a for‑purpose, charitable organisation that supports the oranga (wellbeing) for tāngata whaiora and whānau.

Which speaks to the role we play in supporting the dignity and mana of people so that they can be well and healthy.