Navigator

Ka Puta Ka Ora Emerge Aotearoa; Wellington; On-site; NZD 61,000 - 69,000; Full time

Benefits offered by this job

Study leave

Staff discounts

Well-being leave

Health insurance

Job summary

Ka Puta Ka Ora Emerge Aotearoa is seeking a dedicated Navigator to provide wrap-around support to Whaiora in homes and communities. The role focuses on building confidence, independence, and meaningful connections through personalised plans and goal setting across housing, finances, education and health.

You will coordinate with internal and external services, advocate for clients, and help them access resources they need to achieve their goals while maintaining professional boundaries.

Qualifications

• Level 4 qualification in Mental Health and Addiction is required.
• Experience with one-to-one community support is preferred but not essential.
• Strong communication and computer skills are essential.
• Ability to set boundaries and maintain professional relationships.
• Demonstrated commitment to recovery-focused values.
• Eligible to work in New Zealand.

Responsibilities

• Provide hands-on wrap-around support to Whaiora in homes and communities, helping build confidence and independence.
• Develop personalised plans with goals across housing, finances, education and health; coordinate with services.
• Advocate and assist access to resources and services; liaise with whānau and external partners.
• Build strong, respectful relationships while upholding professional boundaries and recovery-focused values.

Skills

Communication skills

Computer skills

Education

Level 4 qualification in Mental Health and Addiction

Job description

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to supportingwhānau be the best they can be.

Are you ready to make a real difference in people's lives? We're looking for a passionate and dedicated Navigator to join our team and provide meaningful support to the people and whanau we support. This is your chance to support individuals in our community, supporting them reconnect, grow, and build the skills to live independently.

We have one permanent full-time position available, with hours from 8.00am - 8.00pm, Monday to Sunday, based in Tawa. If you're ready to be part of a team that cares deeply about people and community, we'd love to hear from you!

Your duties will include, but are not limited to:

Providing hands-on, wrap-around support to Whaiora in their homes and communities, helping them build confidence, independence and meaningful connections. You’ll work alongside people to develop personalised plans, set goals across areas such as housing, finances, education and health, and identify practical ways to overcome barriers. You’ll also work collaboratively with Whaiora, whānau and internal and external services to coordinate support, provide advocacy, and help people access the resources and services they need to achieve their goals.

We're seeking a positive, flexible, and compassionate individual to join our team! If you're vibrant, confident, and driven to make a real difference, this role is for you. Bring your non-judgemental approach and genuine belief in people's potential to supportour Whaiora achieve their goals. You'll be skilled in building strong, respectful relationships while upholding professional boundaries. Join us in creating a supportive environment where every person can thrive!

To be successful in this role, you'll ideally have the following:

A Level 4 (or higher) qualification in Mental Health and Addiction

Hold and maintain a current First Aid certificate, including CPR (or be willing and able to complete this)

Experience providing one-to-one support within the community is preferred but not essential

Strong communication and computer skills, a can-do attitude, and the ability to demonstrate strong personal and professional boundaries

A demonstrated commitment to recovery-focused values

Eligibility to work in New Zealand

Salary band: $60,920.70 - $68,681.00 (placement within this band is based on experience and qualification)

Learning, development, and training opportunities, inclusive of 5-10 paid study leave days.

Great staff benefits, including store discounts, and 3 days of well-being leave.

Discounted health insurance through Southern Cross Health.

Ka Puta Ka Ora Emerge Aotearoa is a for-purpose, charitable organisation that supports the oranga (wellbeing) for tāngata whaiora and whānau.

Which speaks to the role we play in supporting the dignity and mana of people so that they can be well and healthy.

Ka Puta Ka Ora Emerge Aotearoa is a for-purpose, charitable organisation that supports the oranga (wellbeing) for tāngata whaiora and whānau.

Which speaks to the role we play in supporting the dignity and mana of people so that they can be well and healthy.