Team Leader

TalentMax Recruitment; Auckland; On-site; NZD 70,000 - 110,000; Full time

Job summary

The Fono in Auckland is seeking an experienced Outreach Team Leader to guide our multidisciplinary team of nurses, health coaches, kaiāwhina and support staff. Reporting to the Outreach Manager, you will ensure culturally responsive services, strong community engagement and progress toward contract targets.

Based at one of our Auckland sites (Henderson, Blockhouse Bay or Manurewa), you will build relationships with community partners, healthcare providers and whānau, driving equity-focused

Qualifications

• A relevant qualification in health, social services, community development or related field.
• Experience leading multidisciplinary teams.
• Strong understanding of primary healthcare and outreach services.
• Knowledge of Pacific and Māori health equity issues and access factors.
• Current full NZ Driver Licence.

Responsibilities

• Leading and supporting a high-performing outreach team.
• Coaching and developing staff to reach potential.
• Supporting service delivery and achieving contractual targets and KPIs.
• Strengthening reporting and continuous improvement.
• Promoting culturally safe and equity-focused practice.
• Building relationships with community organisations and healthcare providers.
• Supporting innovative approaches to engagement and outcomes.

Skills

Team leadership

Multidisciplinary teams

Community engagement

Primary healthcare knowledge

Equity-focused service delivery

Relationship management

Education

Relevant qualification in health, social services, community development or related field

Tools

Health information systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

TalentMax Recruitment – Auckland, North Island

Lead with Purpose. Serve with Heart. Empower Our Communities.

At The Fono, we believe strong communities are built through strong relationships, culturally grounded care, and a commitment to health equity. We are seeking an experienced and passionate Outreach Team Leader to lead our Outreach team and help improve health outcomes for Pacific peoples, Māori, and other communities experiencing inequitable access to healthcare.

This is an exciting opportunity for a values-driven leader who understands the importance of whānau-centred care, community engagement, and empowering teams to make a meaningful difference.

About the Role

Reporting to the Outreach Manager, you will provide day-to-day leadership, professional support and operational oversight to a multidisciplinary team including Registered Nurses, Health Coaches, Kaiāwhina and Outreach Administrators.

You will play a key role in ensuring our outreach services are culturally responsive, community-focused, and achieve meaningful outcomes for the people we serve.

Based at one of our Auckland sites (Henderson, Blockhouse Bay or Manurewa), this role involves working closely with staff, patients, whānau, community partners and healthcare providers to ensure services are accessible, effective and aligned with The Fono's commitment to equity.

• Leading and supporting a high-performing outreach team.
• Coaching and developing staff to achieve their full potential.
• Supporting service delivery and ensuring contractual targets and KPIs are achieved.
• Strengthening systems, reporting processes and continuous improvement initiatives.
• Promoting culturally safe, patient-centred and whānau-centred practice.
• Building strong relationships with community organisations, healthcare providers and stakeholders.
• Supporting innovative approaches that improve engagement and health outcomes for Pacific and Māori communities.

What You Will Bring

You are a confident people leader who is passionate about community wellbeing and making a positive impact.

You will bring:

• A relevant qualification in health, social services, community development or a related field.
• Experience leading multidisciplinary teams.
• Strong understanding of primary healthcare, outreach services and community-based support.
• Knowledge of Pacific and Māori health equity issues and the factors influencing access to care.
• Proven ability to support staff performance, wellbeing and professional development.
• Excellent organisational, communication and relationship management skills.
• A commitment to culturally responsive and equity-focused service delivery.
• A current full New Zealand Driver Licence.

We Would Love to Hear From You If You Also Have

• Registration as a health professional.
• Experience using health information systems and reporting platforms.
• Pacific language skills and strong connections to Pacific communities.

Why Join The Fono?

At The Fono, you will be part of an organisation that genuinely values culture, community and people.

We offer:

• The opportunity to contribute to better outcomes for Pacific families and communities.
• A supportive and collaborative team environment.
• Ongoing professional development and leadership growth opportunities.
• Meaningful work that aligns with your values and purpose.
• The chance to be part of an organisation leading the way in Pacific health and wellbeing.

About Us

We are a community-led organisation committed to culturally safe, equitable services and honouring our responsibilities under Te Tiriti o Waitangi. We welcome applicants who reflect the communities we serve.

Please note as this is a full time and permanent position we require all applicants to hold NZ Citizenship or NZ Permanent Residency. We are unable to support any visa sponsorship requests.