Systems Training Specialist

JobSpace; Auckland; On-site; NZD 60,000 - 90,000; Part time

Benefits offered by this job

Annual wellbeing allowance

Team events

Job summary

Chapman Tripp is seeking a Systems Training Specialist for a 12-month fixed-term contract (30 hours/week) to modernise how staff learn core systems and AI tools. The role is hands-on, focusing on designing training frameworks and improving onboarding across the firm.

You will partner with IT and L&D to deliver engaging, practical training and maintain resources via SharePoint and the LMS.

Qualifications

• 5+ years' experience in systems training and adult learning principles.
• Experience in instructional design across online and in-person formats.
• Confident with authoring tools and Microsoft Office.

Responsibilities

• Design, develop and deliver training solutions from onboarding to advanced system tools.
• Partner with IT and L&D to build onboarding and training frameworks.
• Deliver and streamline IT induction training and maintain LMS resources.
• Gather learner feedback to keep materials current.

Skills

Systems training

Instructional design

Interpersonal communication

Curiosity about AI/tools

Education

NZ Certificate in Adult and Tertiary Teaching (Level 4)

Tools

Captivate

Chameleon

Articulate Storyline

MS Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Chapman Tripp is one of New Zealand's leading large law firms, with a 150-year track record and an appetite for progress. We're looking for a Systems Training Specialist for a 12-month fixed term contract, working 30 hours per week, to help modernise the way our people learn our core systems and AI tools, from onboarding to ongoing training. This is a genuine hands‑on opportunity to design a smarter, more sustainable training model and to see it embedded across the firm.

What you'll do

• Design, develop and deliver a broad range of software training solutions, from onboarding through to specialist systems and AI tools
• Partner with our IT team and L&D Specialist to build an onboarding and system training framework that gets the right information to the right people at the right time
• Deliver, reshape and streamline our current IT induction training, for increased effectiveness and relevance
• Keep pace with new AI and digital tools alongside our AI & Digital team, weaving them into training as they land
• Maintain clear, current resources via SharePoint and our Learning Management System
• Gather feedback from learners and use it to keep training materials sharp and relevant
• Build a model, and a handover plan, that sets up the IT Service Desk and L&D Specialist for long‑term success

What you'll bring

• 5+ years' experience in systems training, with a solid grounding in adult learning principles and learning evaluation
• Instructional design experience across online, face‑to‑face and on‑the‑job formats, spanning onboarding, compliance and systems training
• Confidence with authoring tools such as Captivate, Chameleon or Articulate Storyline, as well as strong Microsoft Office skills
• Confident interpersonal and communication skills to build trust and influence across a wide range of stakeholders
• Genuine curiosity about how work is changing, comfortable exploring and adopting AI and other new tools
• Enthusiasm for helping others build confidence with new ways of working
• A pragmatic, detail‑focused approach; and strong customer and quality focus
• Prior experience in professional services, and an NZ Certificate in Adult and Tertiary Teaching (Level 4) would be an advantage

What we offer:

• Be part of a collaborative and high‑performing National People & Culture team
• Competitive salary and benefits package including annual wellbeing allowance
• Groups and activities to suit your interests: arts & culture, sports, regular team and firm events for connection

We are a collaborative workplace of smart, passionate and hardworking people, united by a commitment to excellence. Work for Aotearoa New Zealand's largest legal partnership and enjoy a firm which has the resources and structures in place for you to do your best work; as well as people who are caring, inclusive and authentic.