Practice Manager

Consult Recruitment; Auckland; On-site; NZD 120,000 - 160,000; Full time

Job summary

Consult Recruitment in Auckland seeks a Practice Manager to act as the operational backbone, aligning people, projects and processes for high-impact outcomes. Lead cross-functional teams, drive budgeting, risk and IT initiatives, and mentor staff to foster growth and efficiency.

You will partner with senior leadership to deliver consistent reporting and support business growth while promoting a collaborative and innovative culture. NZ residency or valid work permit is required.

Qualifications

• Experienced practice or operational leader from a professional services type environment.
• Strong financial acumen spanning reporting, cash management, and commercial controls.
• Proficient with modern ERP systems and process automation tools.
• A clear and confident communicator who is capable of influencing diverse technical stakeholders.
• Strategic thinker who is skilled in driving change, managing risk, and leading teams.

Responsibilities

• Oversee end-to-end operational leadership across cross-functional workflows and multiple offices.
• Lead cash flow management, budgeting, invoicing controls, and risk/compliance obligations.
• Drive recruitment, onboarding, performance reviews, L&D frameworks, and staff mentorship.
• Manage IT strategy, vendor relations, system performance, and AI tool rollout.
• Lead cross-functional projects and deliver regular operational and financial reporting to leadership.

Skills

Operational leadership

Financial acumen

ERP systems

Process automation

Stakeholder influence

Tools

ERP systems

Automation tools

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Consult Recruitment – Auckland, North Island

About the Company

We are partnering with an innovative and growing New Zealand owned professional services firm, searching for a Practice Manager to help drive operational success. Headquartered in Takapuna, and with branches nationwide, they deliver a diverse range of projects across both the public and private sectors. Known for technical excellence and collaborative problem-solving, they deliver practical client outcomes while maintaining a supportive culture focused on professional growth and high-impact work. About the Role: As Practice Manager, you’ll be the operational backbone of the business, ensuring people, projects, and processes work seamlessly together to deliver exceptional outcomes. Working closely with the senior leadership team, you’ll drive operational excellence, support business growth, and create an environment where technical teams can thrive and focus on what they do best.

• End-to-End Operational Leadership: Oversee cross-functional workflows, project administration, and multi-office facilities to ensure seamless delivery and team alignment.
• Financial & Risk Governance: Lead cash flow management, budgeting, invoicing controls, and risk/compliance obligations while managing external fractional CFO relationships.
• People & HR Oversight: Drive recruitment, onboarding, performance reviews, L&D frameworks, and direct mentorship/leadership coaching for team managers and staff.
• IT Strategy & AI Integration: Manage external IT vendors, system performance, and company-wide adoption, training, and rollout of AI tools.
• Strategic Initiatives & Reporting: Lead cross-functional company projects (e.g., system integrations, vendor transitions), coordinate marketing efforts, and deliver consistent operational and financial reporting to executive leadership.

We welcome applications from candidates seeking either full-time employment or part-time hours (minimum 30 hours per week).

So Who Are You And What Is Your Profile?

• Experienced practice or operational leader from a professional services type environment.
• Strong financial acumen spanning reporting, cash management, and commercial controls
• Proficient with modern ERP systems and process automation tools.
• A clear and confident communicator who is capable of influencing diverse technical stakeholders.
• Strategic thinker who is skilled in driving change, managing risk, and leading teams.

If you’re looking to join a business that values collaboration, innovation and professional development, we’d love to hear from you. This role is handled by Lucy Micklefield-Smith at Consult

Applicants for this position should be currently living in New Zealand & have NZ residency or a valid NZ work permit. Unfortunately, we cannot consider your application without this.

Studies have shown that women and people from under-represented backgrounds are less likely to apply for roles where they don’t match the job description criteria exactly. If you’re excited about this role, but your experience aligns less than 100%, we encourage you to apply.