Systems Engineer

Plumbing World; Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Annual remuneration review

Benefits package

Generous parental leave

Birthday leave

Job summary

Plumbing World is seeking an experienced Systems Engineer to oversee, monitor, and modernise our IT infrastructure across on-prem and cloud environments. You will lead projects from our roadmap, implement new systems, and work with vendors to ensure secure, reliable services for our nationwide operations.

The role requires strong Windows/Active Directory, Azure/M365, hybrid cloud experience, and hands-on networking.

Qualifications

• Recognised tertiary computer science qualification or similar preferred.
• Minimum of 2 years' experience in a role as Systems Administrator/Systems Engineer/DevOps/Cloud Engineer.
• Strong experience managing Microsoft Azure, Microsoft 365, Entra ID, Intune, and hybrid cloud environments.
• Proven expertise in Windows Server, Active Directory, Group Policy, DNS, DHCP, VMware, and SQL Server administration.
• Hands-on experience managing network infrastructure (LAN, WAN, Wi-Fi, VPNs, firewalls).
• Solid understanding of cybersecurity principles (endpoint protection, email security, vulnerability management, patching, incident response).
• Experience administering Exchange Online, Teams, SharePoint, OneDrive, and M365 services.
• Knowledge of IAM, SSO, certificates, access controls.
• Experience deploying endpoint devices using Intune, SCCM, and modern workplace tech.
• Ability to lead infrastructure projects (upgrades, migrations, cloud implementations).
• Proficiency in PowerShell scripting and automation.
• Strong troubleshooting and complex issue resolution skills.
• Experience working with external vendors and stakeholders.
• Knowledge of Dynamics 365, Power BI, APIs and deployment pipelines would be advantageous.
• Experience with mobile device deployments and MDM solutions (Intune).
• Excellent communication and high attention to detail.
• Passion for delivering excellent customer service.

Responsibilities

• Oversee, monitor, and modernise existing IT infrastructure.
• Implement and configure new systems—on-prem and cloud.
• Delivery of projects identified in the roadmap with proactive maintenance.
• Lead and deliver infrastructure projects (upgrades, migrations, cloud implementations).
• Collaborate with vendors and stakeholders to ensure reliable IT services.

Skills

Systems administration

Cloud environments

Cybersecurity fundamentals

Identity and access management

PowerShell scripting

Troubleshooting

Vendor coordination

Customer service

Education

Tertiary computer science qualification

Tools

Azure

Microsoft 365

Entra ID

Intune

VMware

SQL Server

Active Directory

DNS/DHCP

SCCM

PowerShell

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you a tech enthusiast who thrives on solving complex infrastructure challenges and bringing modern workplace technologies to life? We're looking for a talented Systems Engineer to join our team and play a key role in shaping the future of our IT environment.

This opportunity is available in either our Auckland or Palmerston North Support Offices, and we encourage applications from candidates in either location.

About Plumbing World

Plumbing World is a proud Kiwi-owned success story, backed by over 60 years in the industry.

Owned by plumbers and builders, we understand what our customers need and we deliver it through strong relationships, expert advice, and reliable service. Our people are at the heart of our success. We're committed to building a high-performing, inclusive culture where our teams can grow and thrive.

We're the largest 100% New Zealand owned national plumbing merchant with 56 stores and over 1,000 shareholder tradies up and down the country.

About the opportunity

We are looking for an experienced specialist with a background in systems, networking, and cloud wizardry, you'll be diving into the exciting world of infrastructure.

Your mission? To oversee, monitor, and revolutionise existing systems while also getting your hands dirty with implementing and configuring new systems - both on-prem and in the cloud. This is your chance to enhance your IT skills while having a blast in a fun and friendly team.

The purpose of this role is to ensure the IT Section delivers a robust and fit-for-purpose infrastructure by future proofing through implementation and delivery of projects identified in the roadmap, whilst proactively monitoring, supporting, and maintaining the existing environments.

To be successful in this role you will need:

• Recognised tertiary computer science qualification or similar preferred.
• Minimum of 2 years' experience in a prior role as a Systems Administrator, Systems Engineer, Developer, DevOps Engineer, or Cloud Engineer.
• Strong experience managing and supporting Microsoft Azure, Microsoft 365, Entra ID, Intune, and hybrid cloud environments.
• Proven expertise in Windows Server, Active Directory, Group Policy, DNS, DHCP, VMware, and SQL Server administration.
• Hands-on experience managing network infrastructure, including LAN, WAN, Wi-Fi, VPNs, firewalls, and internet connectivity.
• Solid understanding of cybersecurity principles, including endpoint protection, email security, vulnerability management, patching, and incident response.
• Experience administering and supporting Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
• Strong knowledge of identity and access management, authentication, single sign-on (SSO), certificates, and access controls.
• Experience deploying and managing endpoint devices using Intune, SCCM, and modern workplace technologies.
• Ability to lead and deliver infrastructure projects, including upgrades, migrations, cloud implementations, and platform modernisation initiatives.
• Proficiency in PowerShell scripting and automation to improve operational efficiency and system management.
• Strong troubleshooting and problem-solving skills with the ability to manage complex L2/L3 technical issues through to resolution.
• Experience working with external vendors, service providers, and stakeholders to deliver reliable and secure IT services.
• Knowledge of business platforms and integrations such as Dynamics 365, Power BI, APIs, and deployment pipelines would be advantageous.
• Experience managing mobile device deployments and MDM solutions, including Microsoft Intune, is desirable.
• Excellent analytical skills, supported by strong attention to detail, accuracy, and high work output.
• Ability to work under pressure while meeting tight deadlines.
• High level of oral and written communication skills.
• A real passion for delivering excellent customer service to internal and external networks.

What we can offer you:

• Attractive remuneration + Reviewed annually.
• Great company Benefits + Discounts + Generous parental leave package.
• Paid day off to celebrate your birthday.
• Great opportunity to grow and shape your IT career in a national trusted Kiwi business.

Why join us?

• Work alongside a highly skilled technology team and gain exposure to a diverse range of modern workplace, cloud, and infrastructure technologies.
• Be part of a collaborative, supportive, and down-to-earth culture where knowledge sharing and continuous learning are encouraged.
• Benefit from a full-time position with flexible working arrangements that support a healthy work-life balance.
• Take the opportunity to make a real impact, contribute to innovative technology solutions, and grow your technical expertise in a dynamic environment.

If you have drive, energy and enthusiasm and are ready to step up and join a great organisation, then we'd love to hear from you!

We encourage applications from all backgrounds. You don't need to tick every box - if you bring the right mindset and capability, we'd love to hear from you!

The successful applicant will be required to pass a pre-employment medical, drink and drug test, and Ministry of Justice checks before commencing employment.