Systems Administrator

OCS; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

OCS is seeking a skilled Systems Administrator for our National Support Office in Auckland. You will support and optimise core business applications to ensure smooth operations and a strong employee experience.

Collaborate with HR, Payroll, Finance, IT, and Operations to deliver practical solutions, improve processes, and maximise system performance. A tertiary HR/information systems background is ideal.

Qualifications

• Experience administering SAP ECC, SuccessFactors, Workforce Software, Esker or similar enterprise apps.
• Strong understanding of HRIS, workforce management systems and related processes.
• Experience managing configurations, integrations, security and user access controls.

Responsibilities

• Provide administration and support for business-critical applications including SAP, SuccessFactors, Workforce Software, Esker, simPRO and Procore.
• Monitor system performance, troubleshoot issues, and coordinate with vendors and internal teams to resolve incidents.
• Manage user access, security roles, permissions, and system upgrades in line with company policies.
• Develop and maintain reports, dashboards, and business insights to support decision-making.
• Work with stakeholders to identify opportunities for process improvement and system optimisation.
• Gather and document business requirements and assist with testing and implementation of system enhancements.
• Deliver user training, support materials, and ongoing guidance to maximise system adoption.
• Maintain a strong commitment to health, safety, and environmental responsibilities.

Skills

SAP ECC

SuccessFactors

Workforce Software

Esker

Procore

Education

Tertiary qualification in Information Systems/Business/HR

Tools

SAP ECC

SuccessFactors

Workforce Software

Esker

simPRO

Procore

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Mō OCS:

Ki OCS/1M ka aro pū ki te whakaū i ō mātou ake mātāpono: Whakapono (Trust), Whakaute (Respect), Kotahitanga (Unity) me te Whakamana (Empowerment).

Ko tōnā waru tekau ngā tau mātou e mahi ana ki roto i te rāngai nei, he pai mutunga te kounga o ngā mahi Whakapaipai Whare Pākihi, Whakahaere Wāhi Mahi me te ratonga WasteLine Solutions e mahia nei ki ngā rāngai katoa i Aotearoa puta noa ki te ao.

About OCS:

OCS is a global leader in facilities management with over 80 years of experience in New Zealand. We provide high-quality cleaning, facilities management, and WasteLine services across diverse sectors, helping organisations maintain safe, efficient, and welcoming environments.

The Role

We are seeking a skilled Systems Administrator to join our Business Solutions Team based at our National Support Office in Auckland. In this role, you will be responsible for supporting, analysing, and optimising key business applications to ensure seamless business operations and an exceptional employee experience. You will work closely with teams across HR, Payroll, Finance, IT, and Operations to deliver practical solutions, improve business processes, and maximise system performance.

• Provide administration and support for business-critical applications including SAP, SuccessFactors, Workforce Software, Esker, simPRO and Procore.
• Monitor system performance, troubleshoot issues, and coordinate with vendors and internal teams to resolve incidents.
• Manage user access, security roles, permissions, and system upgrades in line with company policies.
• Develop and maintain reports, dashboards, and business insights to support decision-making.
• Work with stakeholders to identify opportunities for process improvement and system optimisation.
• Gather and document business requirements and assist with testing and implementation of system enhancements.
• Deliver user training, support materials, and ongoing guidance to maximise system adoption.
• Maintain a strong commitment to health, safety, and environmental responsibilities.

About You

To be successful in this role, you will be a proactive problem-solver with strong technical knowledge and excellent stakeholder engagement skills. You will enjoy working collaboratively while taking ownership of critical business systems and continuous improvement initiatives.

• Proven experience supporting and administering SAP ECC, SuccessFactors, Workforce Software, Esker, or similar enterprise applications.
• Strong understanding of HRIS, workforce management systems, and related business processes.
• Experience managing system configurations, integrations, security, and user access controls.
• Advanced analytical and problem-solving abilities with a data-driven approach.
• Experience producing reports and insights using Power BI, SAP Analytics Cloud, or similar tools.
• Excellent communication skills with the ability to build strong relationships across diverse stakeholders.
• Ability to manage multiple priorities, work independently, and meet deadlines.
• Relevant tertiary qualification in Information Systems, Business, HR, or a related discipline, or equivalent experience.

This role is subject to pre-employment checks and may require a clean criminal record. Final appointment is contingent on satisfactory results.

Our Values

At OCS, we live by our TRUE Values: Trust (Whakapono), Respect (Whakaute), Unity (Kotahitanga), and Empowerment (Whakamana). These values guide everything we do and help us achieve our mission of making people and places the best they can be.