Sustain Platforms Manager

IAG; Wellington; On-site; NZD 150,000 - 190,000; Full time

Benefits offered by this job

Boosted KiwiSaver 4.5%

Life insurance

20 days annual leave + 5 MyLeave

Up to 50% off personal insurance

Annual health & wellbeing payment

14 weeks paid parental leave

LinkedIn Learning & IAG Academy access

Study assistance & secondment

Other employment type eligibility

Job summary

IAG is seeking an experienced technology leader to drive delivery and sustainment of critical platforms across Auckland, Wellington, or Christchurch. You will lead teams through change, partnering with vendors and stakeholders to balance value, stability and risk while championing automation and AI-enabled improvements.

The role emphasizes strong people leadership, capability development and collaboration across complex environments, with a focus on delivering secure, scalable platform services.

Qualifications

• Experience leading technology teams through transformation or complex delivery.
• Strong people leadership with focus on development and capability.
• Ability to balance business priorities with operational needs.
• Proven vendor, partner and stakeholder management in complex environments.
• Curiosity for innovation, automation and practical AI applications.
• Background in software delivery, platform operations or technology support.

Responsibilities

• Lead teams responsible for critical platforms, ensuring reliable service delivery during transformation.
• Define and deliver platform sustainment strategies balancing value, stability and risk.
• Drive continuous improvement for performance, resilience and long-term sustainability.
• Partner with vendors, tech teams and stakeholders to manage services and delivery outcomes.
• Champion automation and emerging technologies, including AI opportunities.
• Guide governance and prioritisation for platform health investments.

Skills

Technology leadership

People leadership

Change management

Vendor & stakeholder management

AI curiosity & adoption

Software delivery & platform ops

Collaboration

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

This is a permanent full-time role based in Tāmaki Makaurau (Auckland), Te Whanganui-a-Tara (Wellington) or Ōtautahi (Christchurch).

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Lead teams responsible for business-critical platforms, ensuring reliable service delivery and strong operational performance throughout a period of transformation.
• Define and deliver platform sustainment strategies that balance business value, operational stability, risk management and cost optimisation.
• Drive continuous improvement initiatives that enhance platform performance, resilience and long-term sustainability.
• Partner with vendors, technology teams and business stakeholders to manage support services, transition activities and delivery outcomes.
• Champion engineering excellence, automation and emerging technologies, including opportunities to leverage AI and improve efficiency.
• Guide investment, demand and platform health decisions through effective governance, prioritisation and performance monitoring.

Ōu Pūkenga me ōu Wheako | What You'll Bring

• Experience leading technology teams through change, transformation or operational improvement.
• Strong people leadership skills with a focus on capability and team development.
• Ability to balance business priorities, operational needs and long-term outcomes.
• Confidence managing vendors, partners and stakeholders across complex environments.
• Curiosity for innovation, automation and practical applications of AI.
• Experience working in software delivery, platform operations or technology support environments.
• A collaborative mindset and the ability to create clarity in evolving situations.

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Wednesday 4 November 2026 11:59PM NZST

Please note – full time, part time, and job-sharing arrangements will be considered.

Tā Mātau Ratonga Tautoko | Adjustments & Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual