Support Worker - Whangārei

IHC; Whangarei; On-site; NZD 34,000 - 41,000; Full time

Benefits offered by this job

Level 2-4 Certificates

Long service leave

Refer a Friend bonus

Employee Assistance Programme

Insurance benefits

Competitive hourly rate

Job summary

IDEA Services in New Zealand is seeking a compassionate Support Worker to empower people with intellectual disabilities to live fulfilling lives at home and in the community. You will help develop daily living skills, support personal care, and encourage participation in goals and hobbies.

The role offers flexible rosters, a supportive team, access to certificates in health and wellbeing, and benefits after two years. A full NZ driver’s licence and comfortable use of computers are preferred.

Qualifications

• Previous experience as a Support Worker is preferred, with a positive attitude and compassion.
• Willingness to work a mix of days, evenings, and overnight shifts.
• Calm demeanor and confidence to manage challenging behaviours.
• Excellent written and verbal communication.

Responsibilities

• Build independence by helping clients develop daily living skills.
• Support everyday activities including personal care routines.
• Encourage engagement in interests, hobbies and goals.
• Support healthy choices and wellbeing.
• Provide calm, consistent support with behaviour management.
• Create connections with whānau, colleagues, and the community.

Skills

Communication skills

Physical fitness

Driver's licence

Digital literacy

Tools

Computers and tablets

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• A range of full and part time opportunities are available
• We require you to have flexibility to work a mix of days, evenings and overnight sleepover shifts
• Availability for regular weekend shifts is required

Mō te tūnga | About the role

As a Support Worker, you will empower individuals with intellectual disabilities to lead fulfilling lives at home and within their community. This role is deeply meaningful, allowing you to be creative and make each day engaging and significant for those you support. Your responsibilities include:

Building independence:Help people grow their daily living skills, from catching public transport to cooking their own meals.

Supporting daily life:Assist with personal care routines such as showering, getting dressed, and taking medication.

Pursuing goals and interests:Encourage and support people to engage in their interests, hobbies, and personal goals.

Staying healthy and well:Support healthy choices and overall wellbeing in a way that works for each person.

Supporting complex behaviours:Provide calm, consistent support with behaviour management, ensuring dignity, safety, and respect.

Creating connections:Support and strengthen relationships with whĉnau, colleagues, and the wider community.

• Previous experience as a Support Worker is preferred, but more importantly, we are looking for someonewitha positive attitude and compassion.
• Flexibility to work rostered shifts.
• A calm nature and confidence to work with challenging behaviours.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• A Full NZ driver’s licence

Nōu te rourou | What’s in it for you?

$24.68 - $30.13 per hour, depending on relevant qualifications, with opportunities to earn more as you gain further qualifications.

IDEA Services will support you to complete Level 2, 3, and 4 Certificates in Health and Wellbeing.

Generous long service leave entitlements, plus insurance benefits after two years' service.

'Refer a Friend' bonus programme.

FREE Employee Assistance Programme (EAP) providing confidential health and wellbeing support whenever you need it.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.