Support Worker - Hawkes Bay (Behavioural support)

IHC; Napier; On-site; NZD 34,000 - 41,000; Full time

Benefits offered by this job

Certificate support program

Long service leave

Insurance benefits

Refer a friend bonus

EAP service

Job summary

IDEA Services is seeking a dedicated Support Worker to assist individuals with intellectual disabilities in Hawke’s Bay. The role involves supporting daily living, managing risk, and promoting independence in a caring, community-based setting.

Experience in disability or aged care is preferred. A calm demeanor, physical fitness, and the ability to work alternate weekends are essential; a full NZ driver’s license is required.

Qualifications

• Experience in disability or aged care preferred.
• Full NZ driver’s license required.
• Flexibility to work shifts including alternate weekends.
• Comfortable using computers and tablets daily.

Responsibilities

• Support people with intellectual disabilities to live meaningful lives.
• Manage risk and ensure safety during care.
• Provide individual care and assist with daily living tasks.
• Help clients with skills for independence (transport, jobs, meals).
• Promote positive behaviours and a supportive environment.

Skills

Caregiving experience

Communication skills

Physical fitness

Driver's license

Calm demeanor

Tools

Computers/tablets

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Support Worker - Hawkes Bay (Behavioural support)

• Permanent full time - 65 hours per fortnight
• Availability to work alternate weekends is required
• Rostered shifts are 7am to 3pm (one shift on Monday of week 2 will be 7am to 4pm)

Mō te tūnga | About the role

IDEA Services supports people with intellectual disabilities to enjoy great lives at home and as part of their community.

As a Support Worker you will be supporting people with intellectual disabilities to enjoy great lives. This is meaningful work where you can be creative and make every day interesting in ways that are important to others. You will be supporting clients with complex needs, managing risk, ensuring safety, and providing individual care. We would prefer someone who has previous experience working within the disability sector or aged care. Dealing with challenging behaviour can be tough, but with the right approach, we can make a difference, promote positive behaviours, and create a supportive environment for people to thrive. You will be supporting individuals with complex behavioural support needs. Part of what you do each day will be helping them to recognise and respond to emotional overwhelm and react safely to this. We are looking for someone physically active who has the resilience and confidence to work with challenging behaviours and high personal care needs.

This role involves helping the people we support to:

• recognise and respond to emotional overwhelm.
• grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal.
• manage their daily routines - toileting, showering, getting dressed, take medication or eat a meal.
• pursue their goals, interests, and hobbies.
• stay healthy and making positive choices about their lifestyle.
• have strong connections with their whānau and community.

Previous relevant experience is preferred, but more importantly, we are looking for someone with varied life experience and the right attitude.

• Preferably previous experience in caregiving or providing personal care for adults.
• Previous expereince with using hoists and peg feeding would be advantageous.
• A calm nature and confidence to work with challenging behaviours.
• Availability to work flexible shifts including alternate weekends.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• Full NZ driver's license.

Nōu te rourou | What's in it for you?

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Check out our website to learn more about us:Become a Support Worker (idea.org.nz)

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.