Support Worker - Counties

IHC; Papakura; On-site; NZD 34,000 - 42,000; Full time

Benefits offered by this job

Refer a Friend bonus

Free Employee Assistance Programme

Long service leave

Insurance benefits after two years’**

Job summary

IDEA Services in New Zealand is seeking a dedicated Support Worker to empower adults with intellectual disabilities at home and in the community. You will help people grow daily living skills, assist with transport, meals, personal care, and medication, always with dignity and respect.

Availability must be flexible to rostered shifts, including mornings, evenings, sleepovers, and weekends. A full NZ driver’s license is required, and you’ll record notes using basic devices while building strong

Qualifications

• Experience in health and disability sector preferred.
• Ability to communicate effectively with individuals, whanau and colleagues.
• Willingness to learn and apply person-centred approaches.

Responsibilities

• Build independence by assisting daily living skills and transport.
• Support personal care routines and medication management.
• Encourage engagement in interests and goals.
• Assist with health and wellbeing and maintain dignity and safety.
• Provide calm support for complex behaviours with respect.
• Foster connections with whanau, colleagues and the community.

Skills

Driver's license

Communication skills

Flexible availability

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• The Counties area includes - Takanini, Papakura, Pukekohe, Waiuku
• Full time positions, 65 hours per fortnight (plus sleepover shifts)
• Must have flexible availability to work a variety of rostered shifts; mornings, evenings, overnight sleepovers, and regular weekend shifts.

Mō te tūnga | About the role

As a Support Worker, you will empower individuals with intellectual disabilities to lead fulfilling lives at home and within their community. This role is deeply meaningful, allowing you to be creative and make each day engaging and significant for those you support. Your responsibilities include:

Building independence: Help people grow their daily living skills, from catching public transport to cooking their own meals.

Supporting daily life: Assist with personal care routines such as showering, getting dressed, and taking medication.

Pursuing goals and interests: Encourage and support people to engage in their interests, hobbies, and personal goals.

Staying healthy and well: Support healthy choices and overall wellbeing in a way that works for each person.

Supporting complex behaviours: Provide calm, consistent support with behaviour management, ensuring dignity, safety, and respect.

Creating connections: Support and strengthen relationships with whānau, colleagues, and the wider community.

Check out our website to learn more:Become a Support Worker

Experience in the health and disability sector is preferred; however, we also welcome applicants with a genuine desire to build a career as a Support Worker and a positive, can-do attitude.

Availability to work rostered shifts, including mornings, evenings, overnight sleepovers, and regular weekend shifts.

Confidence and willingness to support individuals with complex or challenging behaviours, using positive and respectful approaches (training provided).

Comfortable using computers and tablets for daily tasks such as recording notes and communication.

Strong written and verbal communication skills, with the ability to build positive relationships.

Able to meet the physical requirements of the role, including providing hands‑on support when needed.

Hold a full, clean New Zealand driver’s licence.

Nōu te rourou | What's in it for you?

$24.68 - $30.13 per hour, depending on relevant qualifications, with opportunities to earn more as you gain further qualifications.

IDEA Services will support you to complete Level 2, 3, and 4 Certificates in Health and Wellbeing.

Generous long service leave entitlements, plus insurance benefits after two years’ service.

‘Refer a Friend’ bonus programme.

FREE Employee Assistance Programme (EAP) providing confidential health and wellbeing support whenever you need it.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.