Support Worker - Rotorua

IHC; Rotorua; On-site; NZD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive hourly rate

Training towards Level 2/3/4 Health &

Long service leave entitlements

Refer a friend bonus

Employee Assistance programme

Job summary

IDEA Services in New Zealand is seeking a dedicated Support Worker to help people with intellectual disabilities live fulfilling lives at home and in communities. You will assist individuals to achieve goals, build confidence, and live life on their terms.

This role offers meaningful daily work where no two days are the same, with opportunities to be creative and form genuine connections that matter to those we support.

Qualifications

• Experience in caregiving or personal care is preferred.
• Calm nature and confidence to work with challenging behaviours.

Responsibilities

• Support individuals to achieve their goals and live independently.
• Build genuine connections and adapt to changing daily tasks.

Skills

Caregiving

Personal care

Communication skills

Empathy

Tools

Computers and tablets

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Bring your enthusiasm and energy to work every day!
• Earn while you learn, gain nationally recognised qualifications!
• Permanent full time - includes weekends and sleepovers
• Availability to work alternate weekends is required

Mō te tūnga | About the role

At IDEA Services, we support people with intellectual disabilities to live fulfilling lives at home and in their communities. As a Support Worker, you will play a vital role in helping individuals achieve their goals, grow in confidence, and live life on their terms.

This isn’t just a job, it’s meaningful work where no two days (or nights) are the same. You’ll have the opportunity to be creative, build genuine connections, and make each moment count in ways that truly matter.

Experience in a similar role is great but what really stands out to us is your life experience, empathy, and open-minded attitude. If you are someone who cares deeply, thinks creatively, and wants to make a difference, we’d love to hear from you.

• Preferably previous experience in caregiving or providing personal care for adults.
• A calm nature and confidence to work with challenging behaviours.
• Availability to work flexible shifts, including weekends and sleepover shifts.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• Full NZ driver's license.

Nōu te rourou | What's in it for you?

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Check out our website to learn more about us:Become a Support Worker (idea.org.nz)

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.