Cloud & AD Support Engineer - Hybrid Onsite

First Focus; Christchurch; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Paid training days

Uprise coaching

Career mentoring

MAD Council

Regular social events

Job summary

First Focus is expanding into New Zealand and seeking a hands-on IT technician to join our hybrid service desk and onsite team in Canterbury. You’ll tackle AD, Azure, M365, Exchange tickets, and support desktop/server/firewall networks while contributing to cloud deployments.

We back you with 10 paid training days, certs as leverage for pay rises, and a culture that values curiosity and real problem solving. Apply to build NZ's favourite MSP with us.

Qualifications

• Deep knowledge of AD (Azure) and end-user support wizardry.
• Solid grasp of Windows Server, Exchange, and cloud platforms.
• Comfort across the stack—from desktop to LAN/WAN, firewall included.

Responsibilities

• Slaying tickets across Microsoft AD, Azure, M365, and Exchange
• Troubleshooting desktops, servers, firewalls, and networks
• Supporting cloud platforms - Azure AD, Entra, Hyper-V, Citrix, AWS
• Jumping into project deployments when things get spicy
• Split time between desk-based support and onsite work
• Collaborating with senior engineers to keep environments clean
• Venturing out to client sites (fuel, tolls and parking’s on us)

Skills

Azure AD

Windows Server

Exchange

End-user support

Cloud platforms

Ticketing systems

Great comms

NZ Driver's Licence

Job description

First Focus is expanding into New Zealand and seeking a hands-on IT technician to join our hybrid service desk and onsite team in Canterbury. You’ll tackle AD, Azure, M365, Exchange tickets, and support desktop/server/firewall networks while contributing to cloud deployments.

We back you with 10 paid training days, certs as leverage for pay rises, and a culture that values curiosity and real problem solving. Apply to build NZ's favourite MSP with us.