Support Navigator: Complex Needs Coach & Mentor

Kaikaranga; Auckland; Hybrid; NZD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Flexible work arrangements

Home-based part of the week

Supportive, people-first organisation

Zusammenfassung

Kaikaranga in New Zealand is seeking a Support Navigator to strengthen team capability through coaching and guidance. You will manage your own caseload with a focus on complex needs while supporting peers to deliver high-quality, consistent services.

This newly created role combines hands-on case work with team mentoring, and offers flexible arrangements including some work from home. You will join a diverse, supportive organisation that values lived experience of disability and Te Tiriti o

Qualifikationen

• Minimum two years’ experience in health, allied health, education or disability sector.
• Strong NASC experience.
• Coaching and mentoring experience with leadership ability.
• Experience coordinating support for people with physical, intellectual or sensory needs.
• Excellent communication and ability to connect with diverse people.
• Passion and alignment with Kaikaranga values.
• Knowledge of Te Tiriti o Waitangi and ability to coach others in its application.

Aufgaben

• Provide day-to-day support, coaching and guidance to ensure high-quality service.
• Conduct in-depth needs assessments for complex cases.
• Mentor the team by buddying new staff and sharing knowledge.
• Help team with technical or process questions and ensure Kaikaranga processes.
• Identify and raise issues related to processes or workload allocation.

Kenntnisse

Coaching and mentoring

Team leadership

NASC experience

Coordination of support

Communication skills

Te Tiriti o Waitangi knowledge

Diversity engagement

Jobbeschreibung

Kaikaranga in New Zealand is seeking a Support Navigator to strengthen team capability through coaching and guidance. You will manage your own caseload with a focus on complex needs while supporting peers to deliver high-quality, consistent services.

This newly created role combines hands-on case work with team mentoring, and offers flexible arrangements including some work from home. You will join a diverse, supportive organisation that values lived experience of disability and Te Tiriti o