Support Analyst: ACC & Eligibility (Permanent)

Health New Zealand - Te Whatu Ora Capital, Coast & Hutt Valley

Wellington

On-site

NZD 88,000 - 92,000

Full time

2 days ago

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Job summary

Health New Zealand - Te Whatu Ora Capital, Coast & Hutt Valley is seeking a Support Analyst to provide specialist advice, support, reporting and training to staff and patients regarding ACC treatment injuries. You will be the go-to person for Treatment Injury queries, understanding internal hospital and external ACC processes to enable lodgement, tracking and billing.

Location is Wellington Regional Hospital.

Qualifications

Familiarity with general ACC processes and workflows, with ability to learn through training.
Strong time management skills with adaptability and flexibility.
Overall intermediate computer literacy; Outlook, Word and Excel at a basic level are essential.
Experience with Access, Adobe PDF or IBA WebPAS/Single Clinical Portal is an advantage.

Responsibilities

Provide specialist advice, support, reporting and training to staff and/or patients regarding ACC treatment injuries.
Serve as the go-to person for Treatment Injury-related queries with knowledge of internal hospital and external ACC processes.
Assist with lodgement, support, tracking and billing of treatment injuries.