Supply and Demand Planner

Lagardère Travel Retail; Auckland; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and benefits

Staff discounts

Job summary

Lagardère Travel Retail is seeking a Supply & Demand Planner in New Zealand to forecast demand, optimise inventory, and align supply chain activities with retail operations. You’ll collaborate with Buying, Operations, Finance, and external partners to improve availability while minimising waste and costs.

The role requires strong planning skills, experience with SAP/RELEX, and comfort working across multiple stakeholders in a fast-paced travel retail environment.

Qualifications

• Experience in demand planning and forecasting.
• Ability to balance service level with stock coverage.
• Strong analytical and problem-solving skills.

Responsibilities

• Define optimal balance between store service rate and stock coverage, monitor performance and implement corrective actions.
• Build SKU-level demand forecasts based on budget and market signals and assess accuracy.
• Adhere to stock-coverage objectives and define means to achieve them.
• Issue accurate POs to suppliers and track deliveries to final destination.
• Update replenishment parameters in SAP and RELEX (lead time, order frequency).
• Coordinate supply performance with Commercial team and monitor KPI-driven improvements.

Skills

Forecasting

Inventory optimization

Analytical thinking

Stakeholder collaboration

Tools

SAP

RELEX

Microsoft Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Supply & Demand Planner

Are you ready to take your planning expertise to a global stage? Lagardère Travel Retail, a leader in travel retail with a presence in over 39 countries, is looking for a Supply and Demand Planner to join our dynamic team in New Zealand.

Job Requirements

What you’ll do:

As the Supply and Demand Planner, you will play a key role in ensuring the right products are in the right place at the right time. You'll be responsible for forecasting demand, optimising inventory, and aligning supply chain activities to support our retail operations.

You’ll work closely with internal stakeholders including Buying, Operations, and Finance, as well as external suppliers and logistics partners to drive accurate forecasting, streamline inventory, and improve availability — all while minimising waste and cost.

Job Responsibilities

We’re looking for someone who will:

• Define the optimal balance between service rate to stores and stock coverage: monitoring of service rates, on shelf availability, sales and out-of-stock analysis and implementation of specific corrective action plan with suppliers and operations.
• Build a demand forecast, at SKU level, based on financial / commercial expectations (Budget) and assess its accuracy
• Comply to the stock coverage objectives specific to his/her category and brand portfolio and define the means to achieve them
• Issue accurate purchase orders to suppliers on a timely manner and track / insure supplier deliveries until agreed final destination.
• Analyse and update replenishment parameters in global systems (SAP & RELEX): such as lead time, order frequency
• Coordinate the supply performance of the brand portfolio with the Commercial team: monitor and oversee the quality of deliveries (physical vs. BL, days and times, etc.), as well as compliance with LTR New Zealand Logistics Charter
• Drive and challenge vendors with the support of the Commercial team for an improved performance by producing an accurate set of KPIs

Job Description

Supply & Demand Planner

Are you ready to take your planning expertise to a global stage? Lagardère Travel Retail, a leader in travel retail with a presence in over 39 countries, is looking for a Supply and Demand Planner to join our dynamic team in New Zealand.

Job Requirements

What you’ll do:

As the Supply and Demand Planner, you will play a key role in ensuring the right products are in the right place at the right time. You'll be responsible for forecasting demand, optimising inventory, and aligning supply chain activities to support our retail operations.

You’ll work closely with internal stakeholders including Buying, Operations, and Finance, as well as external suppliers and logistics partners to drive accurate forecasting, streamline inventory, and improve availability — all while minimising waste and cost.

Job Responsibilities

We’re looking for someone who will:

• Define the optimal balance between service rate to stores and stock coverage: monitoring of service rates, on shelf availability, sales and out-of-stock analysis and implementation of specific corrective action plan with suppliers and operations.
• Build a demand forecast, at SKU level, based on financial / commercial expectations (Budget) and assess its accuracy
• Comply to the stock coverage objectives specific to his/her category and brand portfolio and define the means to achieve them
• Issue accurate purchase orders to suppliers on a timely manner and track / insure supplier deliveries until agreed final destination.
• Analyse and update replenishment parameters in global systems (SAP & RELEX): such as lead time, order frequency
• Coordinate the supply performance of the brand portfolio with the Commercial team: monitor and oversee the quality of deliveries (physical vs. BL, days and times, etc.), as well as compliance with LTR New Zealand Logistics Charter
• Drive and challenge vendors with the support of the Commercial team for an improved performance by producing an accurate set of KPIs

To be amazing in this role you will have a demonstrated ability to lead and direct interactions with logistics providers suppliers and category managers, gained in a similar role, ideally in a Beauty related industry. You will need to be solutions focused, familiar with the Microsoft suite of application and be able to manage deadlines and work well under pressure.

Job Benefits

What We Offer:

• Competitive salary and benefits package
• Join a global leader of Travel Retail
• Work with a passionate and close-knit team of people
• Enjoy staff discounts across a selection of our stores

We believe an inclusive and diverse culture can help businesses and people thrive. At Lagardère Travel Retail, we are committed to create a work environment where our people can fulfill their potential and be themselves and to support each and everyone of them in achieving their ambitions. We welcome and consider all applications regardless of their background and can ensure all candidates a fair and equal treatment.