Student Success Coach | On‑Site, 20h/wk, Student Retention

Media Design School at Strayer Limited; New Zealand; Sur place; NZD 34 000 - 48 000; Temps partiel

Résumé du poste

Media Design School at Strayer in Auckland seeks a part-time Student Success Coach (20 hours/week) to support students as they transition into tertiary study and through foundation and degree programmes, coordinating with Student Services and campus staff.

You will provide individual and group coaching, monitor progress, and connect students with academic, counselling and other support services to promote engagement, equity and retention.

Qualifications

• Bachelor’s degree required; Master’s qualification or formal coaching accreditation would be advantageous.
• Experience in a student support role within the higher education sector.
• Ability to apply adult learning principles, pedagogical approaches and student wellbeing practices.

Responsabilités

• Support retention initiatives with Student Services, faculty and teams.
• Assist orientation and induction activities for new students during high-risk transition period.
• Build belonging and community by connecting students with alumni and industry practitioners.
• Monitor learner progress, develop support plans and track progress to strengthen retention.
• Provide individual and cohort academic coaching, including study planning and goal setting.

Connaissances

Strong communicator

Customer service

Retention skills

Group facilitation

Engage diverse learners

Formation

Bachelor's degree

Master’s qualification or coaching accreditation advantageous

Description du poste

Media Design School at Strayer in Auckland seeks a part-time Student Success Coach (20 hours/week) to support students as they transition into tertiary study and through foundation and degree programmes, coordinating with Student Services and campus staff.

You will provide individual and group coaching, monitor progress, and connect students with academic, counselling and other support services to promote engagement, equity and retention.