Student Advisor

University of Canterbury; Christchurch; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

5 weeks annual leave

University holidays

Employer superannuation up to 6.75%

Flexible working arrangements

Supportive working environment

Staff discounts

Campus facilities access (UC RecCentre

Job summary

University of Canterbury in Ōtautahi/Christchurch invites applications for a Student Advisor in the Faculty of Science. You will provide accurate academic advice and enrolment support to current and prospective students, guiding degree planning and course choices.

You will liaise with the Academic Services Manager and programme coordinators, documenting outcomes in university systems and contributing to student retention and progression through timely guidance.

Qualifications

• 3–4 years’ experience in a similar role, preferably within tertiary education.
• Strong knowledge of policy interpretation, student processes, or academic administration.
• Excellent interpersonal skills and the ability to work with a diverse student population.
• Ability to manage high workloads, competing priorities and tight deadlines.
• Confidence using administrative and student management systems and MS Office.

Responsibilities

• Provide degree planning, course advice, and enrolment guidance to students.
• Interpreting and applying university regulations, policies, and procedures to support student decisions.
• Support academic progress processes and identify students who may need guidance.
• Liaise with academic staff and support services to resolve complex enquiries.
• Assist with administrative processes such as credit transfers, exemptions, enrolment approvals, and programme planning.
• Maintain accurate student records and document advice and outcomes in university systems.
• Contribute to initiatives that improve student retention, progression, and completion.

Skills

Communication

Organisation

Interpersonal skills

MS Office

Student systems

Tools

Student management systems

Job description

University of Canterbury – Christchurch, South Island

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• 5 weeks annual leave +5 days university holidays
• Generous employer contribution to superannuation (up to 6.75%)

Āu Mahi | What You Will Do

As a Student Advisor within Te Kaupeka Pūtaiao | Faculty of Science, you will provide accurate, timely academic advice and enrolment support to current and prospective students. You will help students navigate programme requirements, course selections, academic regulations, and administrative processes to ensure they are well positioned for success.

Working closely with the Academic Services Manager, Associate Dean (Academic), and programme coordinators, you will contribute to monitoring student progress and supporting academic processes. You will achieve this by:

• Provide degree planning, course advice, and enrolment guidance to students
• Interpreting and applying university regulations, policies, and procedures to support student decisions.
• Supporting academic progress processes and identifying students who may need additional guidance.
• Liaising with academic staff and support services to resolve complex student enquiries.
• Assisting with administrative processes such as credit transfers, exemptions, enrolment approvals, and programme planning.
• Maintaining accurate student records and using university systems to document advice and outcomes.
• Contributing to initiatives that improve student retention, progression, and completion.

You will have strong communication and organisational skills with a genuine commitment to student success.

Ideally you will have:

• 3–4 years’ experience in a similar role, preferably within tertiary education.
• Strong knowledge of policy interpretation, student processes, or academic administration.
• Excellent interpersonal skills and the ability to work with a diverse student population.
• The ability to manage high workloads, competing priorities, and tight deadlines.
• Confidence using administrative and student management systems and MS Office.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Mahi Ngātahi | Who You Will Work With

From biological and chemical sciences to our environment and psychology, UC's Faculty of Science offers highly-regarded qualifications in a wide range of sciences at all levels. To find out more clickhere.

Ngā Painga o UC | Why UC

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

• 5 weeks annual leave +5 days university holidays
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangements
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

We offer a range of benefits, for more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc . (For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/ )

The closing date for this position is: September 9 2026 (midnight, NZ time)

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

Please note, this is an onsite position.