Admissions Adviser

University-of-Auckland; Auckland; Hybrid; NZD 64,000 - 69,000; Full time

Benefits offered by this job

Flexible hours

Work from home

Superannuation

Five weeks leave

Discounted parking

Parental leave

Childcare

Staff discounts

Job summary

The University of Auckland is seeking an Admission Adviser to join our admissions team. You will assess applications, ensuring they meet criteria and process documentation within set timeframes, mainly via email and online systems.

This full-time role (37.5 hours/week) in Auckland offers a competitive salary (NZD 63,600–68,800 p.a.) and flexible working arrangements, including options to work from home. You will help prospective students navigate entry requirements while upholding university

Responsibilities

• Customer and stakeholder service: the driving force behind your decisions and activities.
• Interpersonal effectiveness: clear and constructive communication and behaviours influencing others and inspiring cooperation and achievement.
• Change and innovation: Initiate, facilitate, and support our work.
• Decision Making: Asking questions, gathering and analysing information, generating solutions, making decisions, and taking action is what we do.

Job description

Waipapa Taumata Rau | The University of Auckland

Waipapa Taumata Rau | The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.

Job Description

The opportunity | Te Whiwhinga mahi

We are on the lookout for an Admission Adviser to join our team. This is a pivotal role in the University’s admissions process. You’ll be responsible for assessing applications ensuring they meet established criteria, processing associated documentation within agreed timeframes.

While this is primarily a behind-the-scenes position, you will also provide accurate and timely advice to prospective studies, agents and internal stakeholders – mostly via email and online systems – about course and entry requirements.

The role is full-time, 37.5 hours per week. The salary range for this role is $63,600 - $68,800 per annum depending on experience and qualifications.

You will be comfortable working in a high-volume environment, all while not sacrificing the quality of the interactions with your customers and stakeholders. You genuinely enjoy working with people and know how to balance great customer experiences with sound decision-making that aligns with our policies and procedures.

• Customer and stakeholder service: the driving force behind your decisions and activities.
• Interpersonal effectiveness: clear and constructive communication and behaviours influencing others and inspiring cooperation and achievement.
• Change and innovation: Initiate, facilitate, and support our work.
• Decision Making: Asking questions, gathering and analysing information, generating solutions, making decisions, and taking action is what we do.

Our leaders are committed to ensuring you can grow and develop your skillset and career. We place great emphasis on ensuring that we foster a culture that, although busy, is supportive and enjoyable. Working with a wide variety of stakeholders across the University means that you’ll be able to grow your relationships and understanding.

The University of Auckland is New Zealand’s leading University and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF+ , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz