Strategic Internal Communications Lead

Kiwibank; Wellington; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

Kiwibank is seeking an Internal Communications Manager to bring our strategy, purpose and transformation to life across the organisation. You will partner with business leaders, shape storytelling and employee engagement as we navigate a major bank-wide transformation programme.

You’ll craft strategic plans, create purposeful content, and connect teams to our strategy and values to drive impact. Flexible working options are available to help balance work, whānau and life commitments while you

Qualifications

• A great reputation for providing strong, thoughtful strategic advice and being a trusted and effective communications advisor to senior leaders
• Excellent stakeholder engagement and relationship management skills that mean you can work across the team and business with influence
• A thoughtful and collaborative approach, with the ability to listen well, understand different perspectives, and bring people with you
• Proven experience creating and executing strategic communications plans over time
• Excellent writing, editing and proofreading skills. You can spot a great story, have a keen eye for detail, and are creative in the way you deliver things
• Confidence and experience using a range of channels and mediums to best effect, including email, intranet, video, social, virtual and face to face
• The ability to manage several projects at the same time and identify what matters most
• Curiosity and confidence using emerging tools, including AI, to enhance productivity and improve the quality and impact of your communications.

Responsibilities

• Providing strategic advice and support to leaders and stakeholders on all aspects of internal communication
• Creating and executing strategic communication plans that help build Kiwibank’s reputation and engagement with our people
• Creating purposeful content that shows how our business units are delivering on our strategy and Purpose, engaging and motivating our people
• Supporting the delivery of Kiwibank’s transformation through strategic storytelling
• Working with project teams to make sure our communications are clear, connected to Kiwibank’s strategy and grounded in Ngā Kauwaka, the values and behaviours that shape how we work together

Skills

Strategic advisory

Stakeholder engagement

Listening and collaboration

Strategic communications planning

Writing and editing

Multi-channel comms

Project management

AI/tools for communications

Job description

Kiwibank is seeking an Internal Communications Manager to bring our strategy, purpose and transformation to life across the organisation. You will partner with business leaders, shape storytelling and employee engagement as we navigate a major bank-wide transformation programme.

You’ll craft strategic plans, create purposeful content, and connect teams to our strategy and values to drive impact. Flexible working options are available to help balance work, whānau and life commitments while you