Strategic Enterprise Account Manager - Growth & Retention Leader

EROAD Ltd; Upper Harbour; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Fully paid medical insurance

Leadership development programs

Employee recognition initiatives

EAP support

Collaborative team culture

Job summary

EROAD Ltd is seeking an Enterprise Account Manager to drive growth, retention, and value across a portfolio of strategic enterprise clients. You’ll build multi-threaded relationships, uncover untapped opportunities, and collaborate with Sales Engineers, Marketing, Product and Customer Success to ensure smooth, successful outcomes.

You’ll be a commercial leader, comfortable with travel across New Zealand and able to translate complex technical concepts for customers while exceeding revenue

Qualifications

• 3–5 years of experience in account management.
• Exposure to transport or technology sectors is an advantage.
• Excellent communication and relationship-building skills.

Responsibilities

• Drive growth, retention, and customer success across a portfolio of enterprise clients.
• Identify upsell and cross-sell opportunities and execute structured account plans.
• Partner with Sales Engineers, Marketing, Product and Customer Success to deliver strong customer outcomes.
• Travel locally and nationally to engage with customers and align on their needs.

Skills

Account management

Communication

Collaboration

Customer-first

Opportunity identification

Tools

Salesforce

Job description

EROAD Ltd is seeking an Enterprise Account Manager to drive growth, retention, and value across a portfolio of strategic enterprise clients. You’ll build multi-threaded relationships, uncover untapped opportunities, and collaborate with Sales Engineers, Marketing, Product and Customer Success to ensure smooth, successful outcomes.

You’ll be a commercial leader, comfortable with travel across New Zealand and able to translate complex technical concepts for customers while exceeding revenue