Enterprise Account Manager: Drive Growth & Strategy

EROAD

Auckland

On-site

NZD 90,000 - 130,000

Full time

4 days ago
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Benefits offered by this job

Fully paid medical insurance
Leadership development programs
Employee recognition initiatives
EAP support

Job summary

ERODE is seeking an Enterprise Account Manager to drive growth, retention, and success across a diverse portfolio of enterprise customers. You will work with Sales Engineers, Marketing, Product, and Customer Success to deliver value while exceeding revenue targets.

The role involves hands-on leadership, building strong stakeholder relationships, and identifying opportunities across local and national travel.

Qualifications

  • 3–5 years of account management or similar role.
  • Exposure to transport or technology sectors is advantageous.
  • Strong drive to succeed and tackle new challenges.
  • Excellent communication skills and ability to build authentic customer relationships.
  • Proactive mindset with talent for spotting and developing opportunities.
  • Ability to work collaboratively across teams and manage multiple priorities in a fast-paced environment.

Responsibilities

  • Lead retention, expansion, and growth across a defined portfolio of enterprise customers.
  • Build multi-threaded stakeholder relationships and act as a trusted advisor.
  • Deliver solutions that help customers operate safer, smarter, and more efficiently.
  • Identify upsell and cross-sell opportunities and execute structured account plans.
  • Collaborate with operations, product, and support teams to ensure exceptional customer experience.

Skills

Account management
Communication
Proactive mindset
Cross-team collaboration
Salesforce
Customer success
Industry knowledge (transport/tech)

Tools

Salesforce

Job description

ERODE is seeking an Enterprise Account Manager to drive growth, retention, and success across a diverse portfolio of enterprise customers. You will work with Sales Engineers, Marketing, Product, and Customer Success to deliver value while exceeding revenue targets.

The role involves hands-on leadership, building strong stakeholder relationships, and identifying opportunities across local and national travel.

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