Store Merchandising Assistant

Foodstuffs NZ; Whakatāne; On-site; NZD 42,000 - 52,000; Full time

Job summary

New World Westend Rotorua is seeking a Store Merchandising Assistant to join our Grocery team in a fast-paced environment. You will maintain displays, replenish stock, and support customers with product knowledge to ensure an exceptional shopping experience.

The role offers full-time hours with a focus on presentation, stock management, and teamwork within the Foodstuffs NZ network.

Qualifications

• Experience in visual merchandising and store displays.
• Strong organisational and self-management abilities.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Customer service oriented with a friendly approach.
• Physically capable of manual handling tasks.
• Willingness to work flexible shifts, including weekends.

Responsibilities

• Merchandising and replenishing stock.
• Building and maintaining eye-catching displays.
• Rotating stock and checking product quality.
• Ensuring shelves are well presented and fully stocked.
• Assisting customers with enquiries and product knowledge.
• Handling customer concerns professionally.
• Contributing to a positive shopping experience that encourages repeat business.

Skills

Merchandising

Presentation skills

Organisational skills

Communication skills

Attention to detail

Customer service

Physical fitness

Flexibility

Job description

New World Westend Rotorua

Are you motivated, reliable, and passionate about delivering exceptional customer service?

STORE MERCHANDISING ASSISTANT (Fulltime)

New World Westend Rotorua

Are you motivated, reliable, and passionate about delivering exceptional customer service?

New World Westend Rotorua is looking for an enthusiastic Store Merchandising Assistant to join our Grocery team. This is an exciting opportunity to be part of a fast-paced environment where no two days are the same.

About the Role

As a Store Merchandising Assistant, you will play an important role in ensuring our store is presented to the highest standard at all times. You will be responsible for maintaining attractive displays, replenishing stock, rotating products, and helping create an outstanding shopping experience for our customers.

Key Responsibilities

• Merchandising and replenishing stock
• Building and maintaining eye-catching displays
• Rotating stock and checking product quality
• Ensuring shelves are well presented and fully stocked
• Assisting customers with enquiries and product knowledge
• Handling customer concerns professionally
• Contributing to a positive shopping experience that encourages repeat business

What We're Looking For

• Excellent merchandising and presentation skills
• Strong organisational and self-management abilities
• Good verbal and written communication skills
• A high level of attention to detail
• Excellent customer service skills
• Physical fitness and the ability to carry out manual handling tasks
• Flexibility to work a variety of shifts and hours
• A positive attitude and willingness to learn

What We Offer

At New World Westend, we are committed to providing a positive and supportive workplace where our team members can grow and develop their careers.

We offer:

• A supportive team environment
• Ongoing training and development opportunities
• Career progression within the Foodstuffs network
• A workplace that values teamwork, respect, and customer service excellence

Applicants Must

• Have the legal right to work in New Zealand
• Be available to work flexible hours, including weekends if required
• Be physically capable of carrying out the duties of the role

Location: Bay of Plenty, North Island, Rotorua