Store Manager: Immersive Tea Experience Leader

T2 Tea; Auckland; On-site; NZD 44,000 - 50,000; Full time

Job summary

Ocean Concrete in Auckland, NZ seeks an Office Manager to coordinate office administration, customer service, scheduling, procurement, financial admin, HR and HSE functions. You will manage daily operations, communications with clients and suppliers, and payroll support to keep records compliant.

The role requires strong organisational skills, ability to prioritise, and experience in accounts payable/receivable. Permanent, full-time with standard hours Monday–Friday.

Qualifications

• Relevant degree (or higher) in management, business/public administrator or law.
• Strong business writing, reporting and stakeholder communication skills.
• Sound judgement and discretion.
• Three years of experience in office management or administration.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Plan, review and manage day-to-day office services, priorities and procedures.
• Allocate staff time, workspace and equipment to support sales, dispatch, operations and accounts.
• Onboard, train, manage leave records and payroll information for employees.
• Maintain office records and accounts administration, including purchases and invoices.
• Coordinate with customers, suppliers and authorities to resolve issues.
• Maintain office equipment, supplies and service contracts; arrange repairs.
• Prepare business correspondence, meeting notes and internal notices.
• Maintain health and safety, privacy and compliance records; prepare reports.

Skills

Office management

Coordination

Customer service

Communication

Multitasking

Record keeping

Problem solving

Documentation

Stakeholder communication

Health and safety admin

Education

Degree in management / business / public administration or law

Tools

Office software

Job description

The position works closely with directors and management and provides coordination across office administration, customer service, scheduling, procurement, financial administration, human resources and health and safety functions.

Main Tasks:

• Office administration and daily office operations
• Customer, supplier and contractor communication
• Quotations, invoices and purchase orders
• Job scheduling and field-team coordination.
• Accounts administration and payroll support.
• Management reporting and operational information
• Office procedures and process improvement

Responsibilities

• Customer enquiries and communications.
• Work orders and job progress records.
• Customer, supplier and contractor communication.
• Procurement and inventory requirements.
• Employee and HR Administration
• Health and safety administration and records.

Job Requirements

• Ensure administrative tasks and records are completed accurately and on time.
• Maintain effective communication between customers, management, suppliers and field teams
• Support timely procurement and availability of materials.
• Maintain accurate employee, financial and health and safety records.
• Identify and elevate operational issues requiring management attention.
• Continually identify practical opportunities to improve administrative and operational efficiency.

Skills and Knowledge

• Ability to work independently and take responsibility for assigned functions.
• Strong office and operational management skills.
• Excellent organisational and coordination.
• Strong customer service and communication skills.
• Ability to manage multiple priorities and competing deadlines
• Knowledge of accounts payable and receivable administration
• Strong record keeping and documentation skills.
• Problem solving and decision making skills.
• Ability to communicate effectively with internal and external stakeholders
• Ability to identify and implement improvements to administrative and operational processes

Remuneration: $35 per hour
Working Hours: 8:00 AM - 5:00 PM, Monday - Friday
40 hours per week

LG Home Trading Limited, trading as Ocean Concrete, supplies high-quality concrete to the New Zealand building industry. We are seeking an Office Manager to organise and control our office functions, administrative systems and office resources.

Employment type: permanent, full-time, 30 - 40 hour per week

Days required: Monday to Friday

Pay: $32 -$36 per hour

Your duties will include:

• Plan, review and manage day-to-day office services, priorities, procedures and service standards.
• Allocate staff time, workspace, equipment and other office resources to support sales, dispatch, operations and accounts.
• Assign and monitor administrative work, supervise and coordinate employee onboarding, training, leave records and payroll information.
• Manage office records and accounts administration, including purchase orders, invoices, expense records and documents required by the accountant.
• Liaise with customers, suppliers, service providers, professional advisers and public authorities to coordinate office business and resolve administrative issues.
• Maintain office equipment, supplies and service contracts, and arrange repairs or replacement when required.
• Prepare business correspondence, meeting notes, internal notices and procedural documents.
• Maintain health and safety, privacy, personnel and compliance records; prepare management reports; and improve systems to meet legal and company requirements.

Successful applicants will have:

• A relevant degree (or higher) in management, business/public administrator or law
• or
• at least three years of relevant experience in office management or administration or secretary
• Strong business writing, reporting and stakeholder communication skills.
• Sound judgement and discretion.