Office Support Specialist – Reception & Admin

Awf Group; Auckland; On-site; NZD 44,000 - 50,000; Full time

Job summary

Ocean Concrete in Auckland is seeking an Office Manager to organise and control our office functions, administrative systems and office resources. The role involves planning, reviewing and managing day-to-day office services, allocating staff time and resources, supervising onboarding and payroll records, and liaising with customers, suppliers and authorities to ensure compliance.

Working hours are 8:00 AM–5:00 PM, Monday to Friday, with remuneration of $32–$36 per hour for a permanent,

Qualifications

• Complete administrative tasks accurately and on time.
• Maintain effective communication between customers, management, suppliers and field teams.
• Support timely procurement and availability of materials.
• Maintain accurate employee, financial and health and safety records.

Responsibilities

• Office administration and daily office operations.
• Customer, supplier and contractor communication.
• Quotations, invoices and purchase orders.
• Job scheduling and field-team coordination.
• Accounts administration and payroll support.
• Management reporting and operational information.
• Office procedures and process improvement.

Skills

Office management

Organisational skills

Customer service

Communication skills

Coordination

Multitasking

Education

Relevant degree in management

Job description

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The position works closely with directors and management and provides coordination across office administration, customer service, scheduling, procurement, financial administration, human resources and health and safety functions.

Main Tasks:

• Office administration and daily office operations
• Customer, supplier and contractor communication
• Quotations, invoices and purchase orders
• Job scheduling and field-team coordination.
• Accounts administration and payroll support.
• Management reporting and operational information
• Office procedures and process improvement

Responsibilities

• Customer enquiries and communications.
• Work orders and job progress records.
• Customer, supplier and contractor communication.
• Procurement and inventory requirements.
• Employee and HR Administration
• Health and safety administration and records.

Job Requirements

• Ensure administrative tasks and records are completed accurately and on time.
• Maintain effective communication between customers, management, suppliers and field teams
• Support timely procurement and availability of materials.
• Maintain accurate employee, financial and health and safety records.
• Identify and elevate operational issues requiring management attention.
• Continually identify practical opportunities to improve administrative and operational efficiency.

Skills and Knowledge

• Ability to work independently and take responsibility for assigned functions.
• Strong office and operational management skills.
• Excellent organisational and coordination.
• Strong customer service and communication skills.
• Ability to manage multiple priorities and competing deadlines
• Knowledge of accounts payable and receivable administration
• Strong record keeping and documentation skills.
• Problem solving and decision making skills.
• Ability to communicate effectively with internal and external stakeholders
• Ability to identify and implement improvements to administrative and operational processes

Remuneration: $35 per hour
Working Hours: 8:00 AM – 5:00 PM, Monday – Friday
40 hours per week

LG Home Trading Limited, trading as Ocean Concrete, supplies high-quality concrete to the New Zealand building industry. We are seeking an Office Manager to organise and control our office functions, administrative systems and office resources.

Employment type: permanent, full-time, 30 – 40 hour per week

Days required: Monday to Friday

Pay: $32 -$36 per hour

Your duties will include:

• Plan, review and manage day-to-day office services, priorities, procedures and service standards.
• Allocate staff time, workspace, equipment and other office resources to support sales, dispatch, operations and accounts.
• Assign and monitor administrative work, supervise and coordinate employee onboarding, training, leave records and payroll information.
• Manage office records and accounts administration, including purchase orders, invoices, expense records and documents required by the accountant.
• Liaise with customers, suppliers, service providers, professional advisers and public authorities to coordinate office business and resolve administrative issues.
• Maintain office equipment, supplies and service contracts, and arrange repairs or replacement when required.
• Prepare business correspondence, meeting notes, internal notices and procedural documents.
• Maintain health and safety, privacy, personnel and compliance records; prepare management reports; and improve systems to meet legal and company requirements.

Successful applicants will have:

• A relevant degree (or higher) in management, business/public administrator or law
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