Store Duty Manager | Lead Team, Elevate Customer Experience

Foodstuffs North Island; Tauranga; On-site; NZD 60,000 - 70,000; Full time

Benefits offered by this job

Team environment

Training and development opportunities

Career progression within New World &·

Leadership growth opportunities

Job summary

New World Brookfield, part of Foodstuffs North Island, is seeking a Duty Manager in Tauranga to lead from the front and deliver excellent customer experiences. The role is full-time (40 hours) with one weekend day and shifts from 5:00am to 9:00pm.

You will supervise store operations, mentor staff, and ensure stock, merchandising and safety standards are maintained, while supporting the Grocery Manager and other department leaders.

Qualifications

• Has previous supermarket, retail, or supervisory experience.
• Demonstrates strong leadership and communication skills.
• Leads by example and takes ownership of their work.
• Thrives in a fast-paced environment.
• Has excellent organisational and problem-solving abilities.
• Is physically fit and capable of working across departments.
• Has a positive attitude and strong work ethic.
• Holds a current Duty Manager's Licence, or is willing to obtain one.

Responsibilities

• Leading and supporting team members across the store.
• Supervising daily store operations.
• Identifying and replenishing stock as required.
• Maintaining high merchandising and presentation standards.
• Ensuring a safe and productive working environment.
• Supporting team training and development.
• Assisting customers and resolving issues professionally.
• Supporting Grocery Manager and Other Department Managers.
• Ensuring departments are operating efficiently and meeting expectations.

Skills

Leadership

Communication

Problem-solving

Organisational skills

Customer service

Job description

New World Brookfield, part of Foodstuffs North Island, is seeking a Duty Manager in Tauranga to lead from the front and deliver excellent customer experiences. The role is full-time (40 hours) with one weekend day and shifts from 5:00am to 9:00pm.

You will supervise store operations, mentor staff, and ensure stock, merchandising and safety standards are maintained, while supporting the Grocery Manager and other department leaders.