Duty Manager/Team Leader

Foodstuffs North Island; Tauranga; On-site; NZD 60,000 - 70,000; Full time

Benefits offered by this job

Team environment

Training and development opportunities

Career progression within New World &·

Leadership growth opportunities

Job summary

New World Brookfield, part of Foodstuffs North Island, is seeking a Duty Manager in Tauranga to lead from the front and deliver excellent customer experiences. The role is full-time (40 hours) with one weekend day and shifts from 5:00am to 9:00pm.

You will supervise store operations, mentor staff, and ensure stock, merchandising and safety standards are maintained, while supporting the Grocery Manager and other department leaders.

Qualifications

• Has previous supermarket, retail, or supervisory experience.
• Demonstrates strong leadership and communication skills.
• Leads by example and takes ownership of their work.
• Thrives in a fast-paced environment.
• Has excellent organisational and problem-solving abilities.
• Is physically fit and capable of working across departments.
• Has a positive attitude and strong work ethic.
• Holds a current Duty Manager's Licence, or is willing to obtain one.

Responsibilities

• Leading and supporting team members across the store.
• Supervising daily store operations.
• Identifying and replenishing stock as required.
• Maintaining high merchandising and presentation standards.
• Ensuring a safe and productive working environment.
• Supporting team training and development.
• Assisting customers and resolving issues professionally.
• Supporting Grocery Manager and Other Department Managers.
• Ensuring departments are operating efficiently and meeting expectations.

Skills

Leadership

Communication

Problem-solving

Organisational skills

Customer service

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We're looking for a motivated and confident Duty Manager to join our team at New World Brookfield.

This is a hands-on leadership role that will suit someone who enjoys leading from the front, supporting their team, and delivering an exceptional experience for our customers every day.

This is a full-time position (40 Hours) and includes one weekend day.
The successful applicant must be available to work a range of shifts, including opening shifts from 5:00am and closing shifts finishing as late as 9:00pm.

About the Role

This is a working management role, with responsibilities including:

• Leading and supporting team members across the store
• Supervising daily store operations
• Identifying and replenishing stock as required
• Maintaining high merchandising and presentation standards
• Ensuring a safe and productive working environment
• Supporting team training and development
• Assisting customers and resolving issues professionally
• Supporting the Grocery Manager and Other Department Managers
• Ensuring departments are operating efficiently and meeting expectations

About You

• Has previous supermarket, retail, or supervisory experience
• Demonstrates strong leadership and communication skills
• Leads by example and takes ownership of their work
• Thrives in a fast-paced environment
• Has excellent organisational and problem-solving abilities
• Is physically fit and capable of working across departments
• Has a positive attitude and strong work ethic
• Holds a current Duty Manager's Licence, or is willing to obtain one

What We Offer

• A supportive and motivated team environment
• Ongoing training and development opportunities
• Career progression within New World and Foodstuffs
• The opportunity to grow your leadership skills

Applicants must have the legal right to work in New Zealand.

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