Spa Therapist at Hind Management

Hind Management; Queenstown; On-site; NZD 34,000 - 49,000; Full time

Benefits offered by this job

Staff discounts across network

Free onsite parking

Wellbeing programme including health保险

Paid training and development plans

Life Insurance after 3 months

Job summary

Sudima Queenstown invites a skilled Spa Therapist to join Moss Spa at the Five Mile complex. You will deliver luxurious treatments with a focus on guest comfort and memorable service, with weekend availability required and a minimum 30 hours per week.

This full-time role emphasizes hygiene, product knowledge, and upselling spa services. Candidates should have NZQA Level 4 or equivalent and experience in massage, facials, waxing, manicures, and pedicures.

Qualifications

• NZQF Level 4 qualification (ANZCO Skill Level 3) or two years' experience.
• CIBTAC or ITEC equivalent preferred.
• Proven work experience as a Spa therapist.

Responsibilities

• Deliver a variety of spa services in a safe, relaxed environment.
• Maintain equipment and product inventory.
• Manage bookings and client records.
• Promote retail products and additional services.
• Uphold hygiene and health and safety standards.
• Provide high level service to all guests.

Skills

Massage techniques

Manicures & pedicures

Facials & waxing

Customer service

Sales ability

English language

Education

NZQF Level 4 / ANZCO Skill Level 3

CIBTAC or ITEC equivalent

Tools

Computer skills

POS systems

Job description

About The Role | Te mahi

An exciting opportunity awaits an outstanding Spa Therapist to join Moss Spa, within the Sudima Queenstown Five Mile complex.

We are looking for a passionate and customer-focused therapist who is willing to exceed guests’ expectations with memorable spa treatments and service. Weekend availability is essential. This is a full time role with a minimum of 30 hours per week and has an hourly rate of $30.

Responsibilities | Ngā haepapa

• Work flexibly across weekdays, weekends and public holidays
• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Deliver a high level of service to all guests
• Maintain equipment and sample inventory of products
• Ensure client database is kept up to date and is correct
• Keep a clean and stocked room
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Apply best practices and keep up to date with market trends
• Receiving bookings, arranging appointments and maintaining client records

Requirements About you | Ko koe tēnei

• NZQF Level 4 qualification (ANZCO Skill Level 3), OR at least two years of relevant experience
• Qualified CIBTAC or ITEC equivalent preferred
• Proven work experience as a Spa therapist
• Passionate about Spa and Luxury Treatments
• Hands on experience in massage techniques,manicures, pedicures, waxing and face/body therapies
• Experience in sales will be considered an asset
• Excellent knowledge of English language
• Communication and customer service skills
• Demonstrated team player with strong communication skills
• Positive attitude
• User level computer skills

Benefits

• Staff discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Free onsite parking
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Who We Are - Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small. We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. Awarded ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too! Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet. Nau mai, haere mai, tauti mai! At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates.

E manawanui ana tātou - We care Ka mahi tahi tātou - We work together Ka whai tātou i te tika - We do the right thing He kura te tangata - We are all valued