Spa Therapist

Hind Management; Queenstown; On-site; NZD 45,000 - 52,000; Full time

Benefits offered by this job

Staff discounts

Family rates

Free parking

Gifts & benefits

Paid training

NZQA training

Life insurance

Digital Will

Job summary

Hind Management, the Sudima Queenstown Five Mile complex, is seeking a Spa Therapist for Moss Spa to deliver luxury spa experiences. You will perform massages, facials, waxing, and body treatments, ensuring guest satisfaction across weekdays, weekends, and holidays.

We require NZQA Level 4 or two years of spa experience; CIBTAC/ITEC preferred. Benefits include staff discounts, paid training, life insurance, and parking. Join a team focused on hospitality excellence and guest wellbeing.

Qualifications

• NZQF Level 4 qualification (ANZCO Skill Level 3) OR at least two years of relevant experience.
• Qualified CIBTAC or ITEC equivalent preferred.
• Proven work experience as a Spa therapist.

Responsibilities

• Deliver spa services (body treatments, massages, facials, waxing, manicure/pedicure) safely and professionally.
• Maintain a clean, stocked treatment room and keep client records up to date.
• Deliver a high level of service to all guests and uphold hygiene standards.

Skills

Spa therapy

Massage techniques

Customer service

Communication

Sales experience

Team player

English language

Education

NZQA Level 4 / ANZCO Skill 3

CIBTAC or ITEC (preferred)

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Hind Management – Queenstown, South Island

An exciting opportunity awaits an outstanding Spa Therapist to join Moss Spa, within the Sudima Queenstown Five Mile complex. We are looking for a passionate and customer-focused therapist who is willing to exceed guests’ expectations with memorable spa treatments and service. Weekend availability is essential. This is a full time role with a minimum of 30 hours per week and has an hourly rate of $30.

• Work flexibly across weekdays, weekends and public holidays
• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Deliver a high level of service to all guests
• Maintain equipment and sample inventory of products
• Ensure client database is kept up to date and is correct
• Keep a clean and stocked room
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Apply best practices and keep up to date with market trends
• Receiving bookings, arranging appointments and maintaining client records

Requirements

• NZQF Level 4 qualification (ANZCO Skill Level 3), OR at least two years of relevant experience
• Qualified CIBTAC or ITEC equivalent preferred
• Proven work experience as a Spa therapist
• Passionate about Spa and Luxury Treatments
• Hands on experience in massage techniques,manicures, pedicures, waxing and face/body therapies
• Experience in sales will be considered an asset
• Excellent knowledge of English language
• Communication and customer service skills
• Demonstrated team player with strong communication skills
• Staff discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Free onsite parking
• Service and anniversary gifts and benefits
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. Awarded ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!

Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates.

Ka whai tātou i te tika - We do the right thing