Spa Therapist

Rosewood Hotel Group; New Zealand; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Daily travel allowance

Staff accommodation

Perks benefits (discounts)

Property discounts

Excellent training and development

Job summary

Rosewood Kauri Cliffs in Northland is seeking an experienced Spa Therapist to join our award-winning spa team. In this full-time role you will deliver a range of luxurious treatments and provide expert guidance to guests to elevate their relaxation and wellbeing.

The ideal candidate has at least 2 years' experience as a qualified spa or beauty therapist, strong customer service and communication skills, and a professional, discreet approach.

Qualifications

• Minimum 2 years' experience as a qualified spa or beauty therapist.
• Knowledge of a wide range of spa treatments and products.
• Strong customer service and guest relations skills.
• Professional, discreet and empathetic approach.
• Organised and computer savvy.

Responsibilities

• Deliver luxurious spa treatments including massages, facials and body therapies.
• Advise guests on treatments and products.
• Maintain high hygiene, safety and professionalism.
• Promote and sell spa retail products.
• Manage bookings and payments.
• Educate team on spa options.

Skills

Spa therapy experience

Customer service

Communication

Hygiene and safety

Professionalism

Organisation & computer literacy

Education

Spa/Beauty qualification

Tools

None

Job description

About the role

Rosewood Hotels' is seeking an experienced Spa Therapist to join our award-winning spa team at our stunning resort at Rosewood Kauri Cliffs, Northland. In this full-time role at Rosewood Kauri Cliffs, you will be responsible for providing exceptional spa and wellness services to our discerning guests, contributing to their overall relaxation and rejuvenation experience.

What you'll be doing

• Delivering a range of luxurious spa treatments and therapies such as massages, facials, body treatments and hydrotherapy services
• Providing expert advice and guidance to guests on treatments, products and holistic wellness
• Maintaining the highest standards of hygiene, safety and professionalism in all aspects of service delivery
• Contributing to the continuous improvement of spa operations and guest experiences
• Promoting and selling spa retail products to enhance guest satisfaction
• Managing booking and payments.
• Educating the wider team on Spa treatment options by offering Associate treatments.

What we're looking for

• A minimum of 2 years' experience as a qualified spa or beauty therapist, preferably in a luxury resort or hotel setting
• In-depth knowledge of a wide range of spa treatments, techniques and product knowledge
• A passion for delivering exceptional customer service and creating unforgettable guest experiences
• Strong communication and interpersonal skills, with the ability to educate and advise guests
• A professional, discreet and empathetic approach when working with clients
• Organised and computer savvy.
• A commitment to continuous learning and professional development
• Excellent grooming and presentation

What we offer

• Daily travel allowance
• Staff accommodation (subject to availability)
• Access to Perks benefits (a range of discounts off retail, suppliers and services)
• Property discounts, including golf and F&B
• Excellent training and development

About us

Rosewood Hotels' is a globally renowned luxury hotel brand with a reputation for excellence in hospitality. Rosewood Kauri Cliffs is set amidst the stunning natural beauty of Northland, offering guests a truly unique and immersive wellness experience. We are committed to creating a diverse and inclusive workplace culture, where our employees can thrive and reach their full potential.