Skipper

Fullers360; Maungakiekie-Tāmaki; On-site; NZD 69,000 - 94,000; Full time

Benefits offered by this job

Hourly pay rate

Free ferry travel

Molemap skin check

CBD parking subsidy

Gym memberships discount

Healthcare discounts

SpecSavers discount

Job summary

Fullers360 in Auckland region is seeking Skippers to join our ferry services. This permanent full-time role offers 40 hours per week with a rotating roster, including early mornings, afternoons and night shifts.

You will lead a crew to deliver safe journeys, maintain vessels and train staff to uphold outstanding customer experiences while supporting career progression across our fleet.

Qualifications

• 2-3 years industry experience
• New Zealand qualifications or internationally recognised equivalent (SRL/Chief Mate) with endorsements for vessels over 24m
• Experience operating high speed vessels (<20 knots)
• MEC5 ticket advantageous
• Right to work in NZ is mandatory
• Demonstrated leadership of crew and commitment to safety

Responsibilities

• Lead the vessel's safe and efficient operation and motivate the crew.
• Provide crew training to improve customer experience and support career progression.
• Perform day-to-day upkeep on the vessel.
• Maintain clear communication with Ops and other departments for smooth operations

Skills

Crew leadership

Customer service

Safety awareness

Education

SRL or Chief Mate certificate with endorsements for vessels over 24m & <500GT

MEC5 ticket (advantageous)

Job description

Job Summary

We are looking for Skippers to join our ferry services in the Auckland region. This is a permanent full-time role with 40 hours per week.

About us

Fullers360 has been connecting Aucklanders and visitors to the Hauraki Gulf for over 40 years. With a team of 350+ and a fleet of high-speed ferries and modern buses, we proudly serve nearly 6 million passengers a year—getting commuters to work and visitors to explore.

Our Waiheke Bus Company introduced Auckland’s first electric bus fleet, and we’re proud to be operating Auckland’s first hybrid-electric fast ferries. Sustainability, community, and a down-to-earth culture are at the heart of everything we do.

About the role

We are the leading provider of ferry services in the Auckland region, offering commuter and tourist passenger ferry services to the beautiful islands of the Hauraki Gulf.

Reporting to the Crew Manager, this role is tasked with ensuring an outstanding experience and safe journey for our customers. This includes ensuring our vessels are well maintained, and all crew onboard are trained and operating at a high standard.

You’ll be a real champion of the customer experience, and motivate your crew to go above and beyond.

Hours of work:

• Rotating roster (no set pattern) including public holidays and weekends
• 40 hours per week
• Shifts fall between the hours of 4.30am - 2am (morning, afternoon and night shifts)
• Morning shifts start between 4.30am - 8.30am and night shifts finish between 10pm - 2am

About your tasks and responsibilities

• Safe and efficient running of the vessels, leading your crew to a high standard and motivating them to work as a team
• Provide crew training and guidance to keep elevating the customer experience as well as set the crew up for career progression;
• Perform day-to-day upkeep on your vessel
• Uphold clear and transparent communication with the Ops team and other departments for a smooth operation

About your background, skills and qualifications:

• 2-3 years Industry experience
• New Zealand qualifications, or internationally recognised equivalent of the following: SRL or Chief Mate certificate, with endorsements for vessels over 24 meters, vessels <500GT
• Demonstrated experience operating high speed vessels (<20 knots)
• Marine Engineering MEC5 ticket is highly advantageous
• You MUST have the right to work in NZ to be considered for this role
• You pride yourself on providing an outstanding customer experience
• You have a proven track record and ability to successfully lead and support your crew
• You are committed to continuous improvement

About our benefits & perks (T&C's apply)

• $50.14 - $68.20 per hour - dependent on experience
• Free ferry travel for work and leisure for our full-time permanent employees
• Free basic skin check at Molemap (valued at $200)
• Access to subsidised CBD parking if you're commuting from Auckland city (Princes Wharf at $30 per week)
• Access to discounted gym memberships (Auckland Council) and discounted healthcare (Southern Cross)
• Discount at SpecSavers for employees and their family