Site Reliability Engineer

Webjet Group; Auckland; Hybrid; NZD 100,000 - 160,000; Full time

Benefits offered by this job

Flexible and hybrid work options

Central Auckland office

Health insurance discounts

Travel discounts

Job summary

Webjet Group NZ is seeking a Site Reliability Engineer to lead cloud-native operations, from code to platform to continuous integration. You will own the AWS-based cloud footprint, including EKS, monitoring, and automation, reporting to the CTO and working with the Digital team.

This is a pivotal, entrepreneur-like role in a travel e-commerce environment. You will drive CI/CD, IaC, and performance improvements, partnering with development to ensure scalable, reliable services while maintaining

Qualifications

• Experience with IaaS and PaaS cloud stacks, AWS preferred.
• Hands-on experience with GitOps-style CI/CD in production.
• Experience in cloud provisioning code development and tools.
• Familiar with containerisation and Linux server lifecycle on public cloud.

Responsibilities

• Write and maintain code for distributed applications to meet requirements.
• Maintain CI/CD and infrastructure-as-code culture across the platform.
• Operate and maintain AWS-based cloud footprint and EKS environment.
• Ensure platform capacity and performance meet SLIs/SLAs.
• Identify toil and automate to improve reliability and reduce lead time.
• Collaborate with development teams to enable cloud-native software.
• Maintain cloud security posture and IAM/permissions controls.
• Contribute to system design, capacity planning and docs.
• Participate in on-call support for the platform.

Skills

GitOps CI/CD

Cloud architecture

Automation & scripting

Performance troubleshooting

Proactive problem solving

Tools

Terraform

CloudFormation

Ansible

Docker

AWS

EKS

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As a Site Reliability Engineer, you will be at the forefront of our cloud-native story. The day-to-day is using code, new tools, and better processes to implement operational improvements large and small across the availability, latency, performance, efficiency, change management, monitoring, incident response, and capacity planning of our digital footprint.

The long-term is creating a hyper-scalable and efficient digital platform, and bringing the whole company on the journey towards continuous integration.

Reporting directly to the Chief Technology Officer and working closely with the entire Digital team. This role is not part of a larger SRE team; you are the team! And because of this, you have the opportunity to set the standard for how we do cloud. You will be a critical member of a travel e-commerce company with big aspirations for the future and the drive to make them a reality.

Key responsibilities include:

• Writing and maintaining programme and distributed application code to meet system requirements
• Maintain a culture of continuous integration, configuration-as-code and "cattle, not pets"
• Operate and maintain our EKS environment and AWS-based cloud footprint through APM and infrastructure monitoring, and support the continuous availability of our systems
• Ensure that platform capacity and performance meets service level objectives
• Proactively identify toil in our software development lifecycle and design/implement automation to improve reliability, reduce lead time, and increase software quality
• Partner with development teams to ensure the company is building software that runs (and scales) cloud-natively, including input on build, testing, and deployment pipelines
• Maintain cloud security posture, including managing policies, identity and access management (IAM), compliance controls. Conduct regular security assessments.
• Participate in system design consulting, platform management, and capacity planning
• Complete and maintain technical documentation for end user and operational procedures
• Participate in on-call support for the platform alongside other digital tech leads
• Work with outside suppliers where required
• Work with the CTOto define and then build systems to measure metrics that gauge our progress on optimising performance

About You

You come from a cloud-native tech company or an enterprise that’s recently moved in a cloud-first direction. You’ve worked with some great people and built up a good comfort level with the platform and are ready to take ownership of a company’s cloud tooling. Maybe you’ve even built an enterprise-scale cloud environment from scratch already. You are not afraid to recommend fresh ideas and ask the hard questions. You’re ready for a fast-paced start up environment that has its sights set on growth.

You’ll have:

• 3-5 years of experience with infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) cloud stacks, AWS preferred
• Experience with GitOps-style CI/CD deployment patterns in a production environment
• Experience in cloud provisioning code development and tools (Terraform, CloudFormation, Ansible, etc.)
• Experience with docker and other virtualisation and containerisation technologies, EKS preferredExperience with Linux server lifecycle on public cloud (working from images/containers, patching, networking/security, etc.)
• Familiarity and experience in building stand‑alone microservices
• Ability to debug, optimize code, and automate routine tasks.
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

And, while not required, it would be great if you also had:

• Knowledge and understanding of networking (DNS, load balancing, network security, CDN, etc.)
• Deep understanding of Linux OS server management, including bash scripting
• Understanding of database architectures and applying these in a cloud-native environment

At Webjet Group NZ,we'repassionate about making travel easier.Through our trusted brands,Airport Rentals and Motorhome Republic, we help customers search,compare,and book rental vehicles across the globe.We'rea collaborative team that enjoys working together, celebratingsuccess,and continually finding better ways to do things. Ifyou'relooking for a role where your ideas will be heard and your work will have real impact,we'dlove to hear from you.

What we offer

• Flexible and hybrid work options
• Central Auckland office with parking & public transport subsidies
• Subsidised Southern Cross health insurance
• Travel discounts across The Webjet Group brands
• Enhanced parental leave benefits
• Extra leave for your birthday, wedding and the birth/adoption of your child
• Great people, great coffee and a genuinely supportive culture

Ready to inspire the next adventure?

If this sounds like the opportunityyou'vebeen looking for,we'dlove to hear from you.