Site Administrator - Edendale

Fonterra; Southland; On-site; NZD 48,000 - 65,000; Full time

Benefits offered by this job

Fair and equitable pay

Health and well-being programs

Work-life balance options

Employee recognition

Community involvement and cultural连接

Job summary

Fonterra Edendale Site in Southland, NZ, invites an administrative team member to assist visitors, manage phone lines, co-ordinate meeting and travel bookings, and support Health & Safety processes. This full-time role runs Monday to Friday, 8:00 am to 4:30 pm, working with a friendly team and providing broad site support.

You will bring customer service expertise, strong communication, attention to detail, and a proactive attitude; MS Office proficiency is essential as you handle purchases and

Qualifications

• Experience in a similar role with professional customer service and communication skills.
• Ability to quickly build rapport and trust across all levels.
• Proactive attitude with initiative and the willingness to go the extra mile.
• Strong attention to detail and organisational skills.
• Ability to juggle conflicting priorities.

Responsibilities

• Assist visitors to the site and ensure Health & Safety requirements are met.
• Manage phone calls, meeting room bookings, and travel arrangements.
• Support sign-in process and security card allocation.
• Provide administrative support across departments and raise purchase orders.
• Maintain a professional work environment and assist with site events.

Skills

Excellent customer service

Strong communication

Relationship building

Proactive can-do attitude

Attention to detail

Organisational skills

MS Office proficiency

Tools

Microsoft Office

Job description

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Established in 1881, our Edendale manufacturing site is New Zealand’s oldest dairy processing site and with 13 plants, we produce 14 million bags of milk powder each year for export and process up to 15 million litres of milk every day in peak season. Our site is expanding with significant investment to build a new ultra-high temperature (UHT) cream plant.

About the Opportunity | Mō tēnei tūranga

As an integral member of the Edendale Site and part of our administration team, you will be primarily responsible for assisting visitors to the site (from contractors to customers) and ensuring H&S requirements are met, carrying out a range of administrative duties and assisting other teams on site where required.

• Managing and coordinating phone calls.
• Managing meeting room bookings, pool car bookings and supporting the security team with the sign in process to ensure that all visitors and contractors sign in and are advised of all Health and Safety regulations e.g. Site Conditions of Entry and Inductions.
• Managing the allocation of site security cards and access.
• Assisting with shareholder and customer visits and other site events.
• Providing administrative support to departments across the site
• Raising and receipting purchase orders, stationery ordering and maintaining a professional work environment
• Coordinating and assisting with travel bookings

This is a full-time permanent opportunity Monday to Friday, 8.00am to 4.30pm

As a team player and the go-to person in our team, you’ll display a high degree of integrity and professionalism while bringing a sense of fun and energy to the role. Not only will you have the drive to make things happen, but you will also have a natural ability to spot better ways of doing things. As a forward-thinking support professional, you’ll enjoy working with a down-to-earth, diverse and friendly team who value delivering quality and efficient services.

To be successful in this role, you will have:

• Experience in a similar role with professional customer service and communication skills.
• Ability to quickly build rapport and trust across all levels of Fonterra.
• A proactive “can do” attitude with the willingness to use your initiative and go the extra mile.
• Strong attention to detail and organisational skills.
• The ability to juggle conflicting priorities.
• Solid intermediate computer skills, particularly in the Microsoft Office suite.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on Thursday 10th September 2026