ServiceNow Developer

AC3; Auckland; Hybrid; NZD 125,000 - 140,000; Full time

Benefits offered by this job

Discounted lifestyle services

Health insurance

Hybrid work

Half-day Fridays

Kiwisaver

Bonus

Allowances

Career development

Job summary

AC3 is a leading ServiceNow partner delivering secure multi-cloud solutions across Australia and New Zealand. We are seeking a hands-on ServiceNow professional who enjoys building and delivering real solutions.

You will join active projects, work independently from day one, and contribute to delivering high-quality outcomes in a practical, delivery-focused environment. AC3 supports growth and learning, with certifications paid for and flexible hybrid work in Auckland.

Qualifications

• 4+ years of hands-on ServiceNow development.
• Strong experience across ITSM, ITOM, HRSD, DevSecOps, GRC, ITAM, CSM.
• Solid scripting capability across JavaScript, HTML, CSS, Bash.

Responsibilities

• Provide subject matter knowledge on ServiceNow.
• Build and deliver ServiceNow solutions with Architects, Engineers, Business Analysts and Testers.
• Work across ITSM, ITOM, HRSD, DevSecOps, and other modules.
• Write real code and automation (JavaScript + scripting).
• Work on integrations via REST APIs, MID Servers, and custom logic.
• Troubleshoot issues without escalation; engage with customers in technical discussions and design.

Skills

ServiceNow development

ITSM

ITOM

JavaScript

REST APIs

Education

ITIL Certification

CSA/CIS Certifications

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• ServiceNow Elite Partner. Voted #4 Best Place to Work. Flexible hybrid work.
• Broad variety of projects and customers (private & Government)
• Supportive team. Training provided, certifications paid for. Learn & Grow!
• Hybrid work (Auckland Office & Work from home)

• ServiceNow Elite Partner. Voted #4 Best Place to Work. Flexible hybrid work.
• Broad variety of projects and customers (private & Government)
• Supportive team. Training provided, certifications paid for. Learn & Grow!
• Hybrid work (Auckland Office & Work from home)

Who you’ll be working with

At AC3, our purpose is to make technology real - and as leaders in secure multi-cloud solutions, we get to bring that purpose to life for our customers every day. We’re an Australian‑owned ICT managed service provider with teams across Australia and New Zealand, supporting enterprise and government customers through secure, scalable technology solutions.

Why join us?

What sets us apart is our culture – people here have real relationships that go beyond work, and maintaining our awesome culture, supportive spirit, and belief that everyone is heard and treated with respect, is a top priority at AC3. We’re committed to a workplace that fosters open communication, flexible working arrangements, continuous learning, and providing support to get through life’s changing seasons. We live by the AC3 way – Work Wise, Work Humble, and Work Honest.

Who are we looking for?

We’re looking for someone with proven, hands‑on ServiceNow experience who enjoys building, scripting, and delivering real solutions.

In this role, you’ll join active projects and be able to make an immediate impact, so it’s important you’re comfortable working independently and applying your experience from day one.

It’s a great fit for someone who thrives in a practical, delivery-focused environment and takes ownership of delivering high-quality outcomes.

AC3 is dedicated to grow the representation of women in technology and are warmly encouraged to apply.

What you’ll do?

• Provide subject matter knowledge on ServiceNow
• Build and deliver ServiceNow solutions yourself, working closely with the ServiceNow Architects, Engineers, Business Analysts and Testers.
• Work across different modules such as ITSM, ITOM, HRSD, DevSecOps, etc.
• Write real code and automation (JavaScript + scripting is core to the role)
• Work on integrations via REST APIs, MID Servers, and custom logic
• Troubleshoot issues without needing escalation or hand-holding
• Engage directly with customers in technical discussions and solution design

What we'd love to see?

We are looking for someone who is passionate about ServiceNow and the benefits it brings to organisations.

• 4+ years of hands‑on ServiceNow development
• Strong experience across ITSM and other modules (ITOM, HRSD, DevSecOps, GRC, ITAM, CSM)
• Solid scripting capability across JavaScript, HTML, CSS, Bash, etc.
• Proven ability to build and implement solutions end-to-end
• Confidence to handle technical questions and problem‑solve in real time
• Ability to work independently and deliver quickly
• Relevant Industry certifications such as ITIL, CSA, CIS, etc.

What will you gain?

• Company benefits including discounted lifestyle services such as health insurance, salary packaging, hybrid work, andhalf-day Fridays once a month
• A culture built on respect, where you can flag conduct that feels off and rely on a fair, confidential process that prioritises your safety and wellbeing.
• Join supportive colleagues in groups such as Rise Up: a networking group for women in tech to learn in a positive and safe environment and Speak Up Advisors: a group who help maintain a safe space for raising concerns.
• Access to training and career development opportunities, that helps some 30 AC3ers progress year on year.
• Flexible Hybrid work options and real work life integration
• $125,000-$140,000 + Kiwisaver +bonus + Allowances + Benefits
• Convenient CBD location with modern offices

Even if you don’t check every box, your passion and curiosity matter. If this role excites you, we would love to see your application.

Additional information

• ServiceNow Elite Partner. Voted #4 Best Place to Work. Flexible hybrid work.
• Broad variety of projects and customers (private & Government)
• Supportive team. Training provided, certifications paid for. Learn & Grow!