Service Technician – Full Time (40 Hours per Week)

MULTIVAC Group; Auckland; On-site; NZD 85,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Laptop and mobile phone

KiwiSaver 9%

Life and TPD insurance

Job summary

MULTIVAC Group New Zealand is seeking a highly skilled Service Technician to join the nationwide Service Department. The role covers installation, commissioning, servicing, and maintenance of advanced processing and packaging equipment across New Zealand.

You will travel nationwide, sometimes internationally, with a preference for candidates holding electrical licenses and PLC experience. The position offers a permanent full‑time role, company vehicle, and paid allowances.

Qualifications

• Current Electrical Licence or trade qualification with Restricted Electrical Licence.
• Minimum 3+ years in relevant industry, ideally with MULTIVAC/Handtmann equipment.
• Proven electronics competency and hands-on PLC control experience.
• Ability to interpret electrical and pneumatic drawings at component level.
• Full, clean driver’s licence or ability to obtain one.
• Strong communication and customer service skills.
• Willingness to travel regularly, varied hours, and respond to breakdowns quickly.

Responsibilities

• Install, commission, and maintain advanced processing and packaging machinery.
• Diagnose and resolve electrical, electronic, and mechanical faults.
• Perform preventative maintenance, servicing, rebuilds, and upgrades.
• Interpret electrical and pneumatic schematics at a component level.
• Provide remote and on-site technical support to customers.
• Deliver operator and maintenance training to customer personnel.
• Ensure health and safety regulations and company policies are followed.
• Maintain accurate service records and reporting.
• Travel throughout New Zealand (and occasionally internationally if required).

Skills

Electrical troubleshooting

PLC diagnostics

Communication

Customer service

Driver's licence

Willing to travel

Education

Electrical Licence or Fitter/Mechanic with Restricted Electrical Licence

Tools

MULTIVAC/Handtmann experience

Electrical drawings interpretation

Job description

We are seeking a highly skilled Service Technician to join our nationwide Service Department. This role is critical to supporting the installation, commissioning, servicing, and maintenance of specialised processing and packaging equipment.

MULTIVAC is a global leader in processing and packaging solutions, supporting industries including food production, healthcare, and industrial manufacturing. MULTIVAC New Zealand delivers nationwide technical service and support, helping customers maximise equipment performance and operational efficiency.

About the Role

This is a permanent, full-time position (minimum 40 hours per week). The role requires flexibility, including regular travel (nationwide), occasional weekend work, and the ability to respond to urgent service requirements.

Key Responsibilities

• Install, commission, and maintain advanced processing and packaging machinery
• Diagnose and resolve complex electrical, electronic, and mechanical faults
• Perform preventative maintenance, servicing, rebuilds, and equipment upgrades
• Interpret electrical and pneumatic schematics at a component level
• Provide remote and on-site technical support to customers
• Deliver operator and maintenance training to customer personnel
• Ensure compliance with health and safety regulations and company policies
• Maintain accurate service records and reporting
• Travel throughout New Zealand (and occasionally internationally if required)

To be successful in this role, you must have:

• A current Electrician’s Licence, OR a trade qualification as a Fitter/Mechanic with a Restricted Electrical Licence
• A minimum of 3+ years’ relevant industry experience, ideally including exposure to MULTIVAC, Handtmann, or similar high-speed processing and packaging equipment
• Proven electronics competency and hands‑on experience with PLC‑controlled systems
• Ability to interpret electrical and pneumatic drawings at a component level
• A full, clean and current driver’s licence or the ability to readily obtain one
• Strong communication and customer service skills
• A flexible approach, with willingness to travel regularly, work varied hours, and respond to breakdowns at short notice

Preferred Experience

• Experience servicing food processing or packaging equipment
• Knowledge of motor control systems, servomotors, and drive technologies
• Background in field service or industrial maintenance environments
• Salary: NZD$ 85,000 – NZD$ 100,000 per annum, depending on experience and qualifications
• Company vehicle: Fully maintained vehicle provided
• Tools of trade: Laptop and mobile phone
• KiwiSaver: Employer contribution of 9% (for eligible employees)
• Insurance: NZD $400,000 Life and Total & Permanent Disability (TPD) cover

Salary & Market Alignment

The remuneration for this role is aligned with current New Zealand market rates for skilled technical positions. The salary range offered is above the median wage benchmark (based on a 40-hour week) and reflects the advanced technical skills required, particularly in electrical systems, PLC diagnostics, and specialised machinery.

Why Join MULTIVAC?

This is an opportunity to work with industry-leading technology in a critical, hands‑on role supporting key sectors across New Zealand. Your expertise will directly contribute to maintaining efficient, safe, and high‑performant production environments for our customers.