Service Technician

Joyn; Richmond; On-site; NZD 65,000 - 95,000; Full time

Benefits offered by this job

Tool allowance

Travel expenses

Funded training

Career progression

Job summary

Waimea Group is seeking a hands-on Service Technician to join the Richmond workshop, servicing EWP, crane and vacuum/wastewater equipment and undertaking nationwide field trips. A remote option is available for Waikato and Bay of Plenty work, with regular two-week trips every quarter.

You will perform 365-day service plans, diagnose hydraulic/electrical faults, and contribute to detailed reporting, while travelling with expenses covered and a clear career path into leadership or SME roles.

Qualifications

• Trade qualification in heavy diesel, automotive, or plant/equipment.
• Confidence with hydraulics and 12/24V electrics; EWPs, cranes, vacuum equipment experience is valued.
• Willingness to travel for planned service trips and nationwide covers.

Responsibilities

• Perform servicing, repairs and rebuilds on EWP, crane and vacuum/wastewater equipment in the Richmond workshop.
• Deliver planned 365 service trips to customer premises nationwide.
• Diagnose hydraulic, electrical and control system faults.
• Complete detailed service reports with photos and recommendations for each job.
• Identify parts requirements and support warranty documentation.

Skills

Hydraulics

Electrical systems

EWPs & cranes

Driver licence

Education

Trade qualification (heavy diesel, automotive, or plant/equipment)

Tools

Driver licence check

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Our client, Waimea Group builds and services the specialist vehicles that keep New Zealand's power, water and telecommunications networks running, from EWPs and cranes to Vacuum/Wastewater systems from world leading brands like Versalift, Palfinger and Allvac.We're looking for a hands-on Service Technician to join their Richmond team, working in the workshop and travelling nationwide to service equipment on customer sites.

They would also consider an option for a remote Service Technician who can service customers in the Waikato and Bay of Plenty areas where there is a steady workload.

The company started out in 1980 as Waimea Truck & Tractor, founded by Malcolm Thomas. Now in its third generation of family leadership, the business has grown into a leading direct importer, turnkey builder, and hire and lease provider of specialist utility vehicles across New Zealand and Australia. Today, over 70 people across the group support essential infrastructure by keeping utility crews equipped with reliable, well-maintained vehicles.

They back their products with a 365 Performance Plan of proactive field servicing, and their Service Technicians are key to deliver on that promise.

About the role

Based out of Waimea’s Richmond workshop, you’ll perform A and B services, repairs and rebuilds on EWP, crane and vacuum/wastewater equipment. You’ll also take part in planned 365 service trips to customer sites around New Zealand, and respond to reactive breakdowns as needed, sometimes at short notice.

Every quarter, you’ll head out on a two-week nationwide customer servicing trip. All travel expenses are covered, and you’ll be representing the Waimea brand on customer sites around the country.

What you’ll do

• Perform servicing , repairs and rebuilds on EWP, crane and vacuum/wastewater equipment in the workshop
• Deliver planned 365 service trips to customer premises
• Diagnose hydraulic, electrical and control system faults
• Complete detailed service reports with photos, notes and recommendations for every job
• Identify parts requirements accurately and support parts and warranty documentation
• Work safely at all times, completing function tests before releasing any machine

What you’ll bring

• A trade qualification (heavy diesel, automotive, or plant and equipment) or you’ll be an experienced technician that’s ready to specialise.
• Confidence with hydraulics and 12/24V electrics,experience with EWPs, cranes, truck-mounted or vacuum equipment is highly regarded
• A full NZ driver licence; Class 2/4 (or willingness to obtain) is an advantage
• Willingness to travel for planned 2 week service trips, quarterly.
• Clear written communication and confidence using a tablet for day-to-day reporting
• An honest, self-managed approach, able to take initiative
• Genuine interest in career growth and development

What’s on offer

• Competitive pay, plus overtime at 1.5x with a tool allowance
• On-call retainer and Overnight allowance, plus travel expenses for out oftown trips
• Funded training on international OEM brands
• A genuine career pathway and growth, into Subject Matter Expert, Service Leadership or Technical Sales
• A supportive team who enjoys finding ways to do things better and pitch in when needed

Interested?

Please note: you need to be living in New Zealand with citizenship, residency or a valid work Visa. We are unable to sponsor applicants as this position needs to be filled quickly.