Service Sales Specialist

ENGINEERINGUK; Hamilton; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Market competitive compensation

Flexible working arrangements

Job summary

Tetra Pak is seeking a dynamic Services Sales Specialist based in Hamilton, New Zealand, to manage and grow customer relationships within Thermal and Flow portfolios. Travel up to 50% to local customer sites is required.

We are committed to protecting food, people and the planet, and we are not sponsoring work visas or relocation. You will collaborate with Sales and Service teams to develop long-term value for customers and for Tetra Pak, while driving growth of heat exchangers, valves and pumps

Qualifications

• A strong, technical understanding of thermal, pumps and valves.
• Customer focus and willingness to work with our customers.
• Self-driven with the ability to work autonomously and deliver results.
• Strong desire to learn and grow.
• A collaborative approach, working effectively across sales and service teams.
• Excellent communication skills.
• Demonstrated success in building long-term customer relationships.
• Presentation and influencing skills.

Responsibilities

• Build and develop strong customer relationships to support the delivery and expansion of our Thermal (Hygienic Heat Exchangers) and Flow (valves and pumps) service portfolio
• Price, quote, and sell Heat Exchanger parts (plates and gaskets), as well as quoting on-site testing and service solutions
• Partner with the Sales Team to grow our Valve and Pump market presence specifically focusing on the growth of Alfa Laval Valves and Pumps
• Support the development and delivery of Valve and Pump Service Level Agreements (SLAs) in collaboration with the Service Sales Team
• Identify and pursue market opportunities aligned with our Thermal and Flow growth strategy
• Contribute to and execute the Market Growth Roadmap (MGR) with the Services Sales Team
• Gain a deep understanding of customer purchasing drivers from a services perspective
• Create, implement, and follow up on sales and account strategies within the Thermal/Flow portfolio
• Negotiate and close deals with a focus on profitable service contract growth
• Support sales plans and initiatives for key Thermal, Valve and pump accounts

Job description

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At Tetra Pak we commit to making food safe and available, everywhere; and we protect what\'s good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people\'s lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.

Job Summary

Our Services business is critical to our customers\' operational success-and you will play a key role. We are seeking a dynamic and customer-focused Services Sales Specialist to join the Tetra Pak Services Sales Team. In this role, you will manage and grow customer relationships within the Thermal and Flow Portfolio while working with the Service Sales Managers to develop long term solutions that deliver value for both Tetra Pak and our customers.

The position is based in Hamilton, New Zealand.

You may be travelling up to 50% of your time to our customer sites (most of them locally within driving distance).

Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a Services Sales Specialist, you will:

• Build and develop strong customer relationships to support the delivery and expansion of our Thermal (Hygienic Heat Exchangers) and Flow (valves and pumps) service portfolio
• Price, quote, and sell Heat Exchanger parts (plates and gaskets), as well as quoting on-site testing and service solutions
• Partner with the Sales Team to grow our Valve and Pump market presence specifically focusing on the growth of Alfa Laval Valves and Pumps
• Support the development and delivery of Valve and Pump Service Level Agreements (SLAs) in collaboration with the Service Sales Team
• Identify and pursue market opportunities aligned with our Thermal and Flow growth strategy
• Contribute to and execute the Market Growth Roadmap (MGR) with the Services Sales Team
• Gain a deep understanding of customer purchasing drivers from a services perspective
• Create, implement, and follow up on sales and account strategies within the Thermal/Flow portfolio
• Negotiate and close deals with a focus on profitable service contract growth
• Support sales plans and initiatives for key Thermal, Valve and pump accounts

We believe you have

• A strong, technical understanding of thermal, pumps and valves
• Customer focus and willingness to work with our customers
• Self-driven with the ability to work autonomously and deliver results
• Strong desire to learn and grow.
• A collaborative approach, working effectively across sales and service teams
• Excellent communication skills
• Demonstrated success in building long-term customer relationships
• Presentation and influencing skills

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

This job posting expires on October 10, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

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