Service Manager

New Zealand Government; Palmerston North; On-site; NZD 120,000 - 140,000; Full time

Benefits offered by this job

KiwiSaver

Job summary

New Zealand Government is seeking an experienced Manager Integrated Services to lead service delivery through a team of professionals providing a range of learning support services to children and young people from 0-21 years. This fixed-term parental leave cover position will lead a high-performing team to deliver equitable and excellent support for schools, students and whānau.

The salary range is $120,193-$140,482 per annum plus KiwiSaver.

Qualifications

• Experience in leading complex teams delivering services.
• Develop strong connections and networks across the Ministry, local education providers, iwi, communities and whānau to achieve educational priorities for the region.
• Broker support from across the Ministry and other agencies to deliver integrated work programmes tailored to local needs.
• Experience at influencing and leading innovation, people, programmes, and change.
• Ability to follow through and finish complex or sensitive tasks and issues.
• Ability to use and interpret data including the ability to use information to influence decisions.
• Manages and monitors client access systems to ensure service responsiveness is maximised.
• Ability to identify positive educational outcomes for parents, principals and early learning services through effective relationship building.
• A relevant tertiary qualification.
• Current full driver's licence.

Responsibilities

• Lead service delivery through a team of Speech Language Therapists, Special Education Advisers, Educational Psychologists, Physiotherapists, Advisors of Deaf Children, Kaitakaweanga and Early Intervention Teachers to ensure we get the right support to the right place at the right time.
• Provide equitable and excellent support for schools, students and whānau.
• Coordinate across the Ministry and other agencies to deliver integrated work programmes tailored to local needs.

Skills

Leadership

Complex teams

Stakeholder engagement

Change management

Data-informed decisions

Public sector knowledge

Education

Relevant tertiary qualification

Job description

Help shape the future of education in New ZealandHelp shape the future of EducationWe work toshapeaneducationsystem that deliversequitableandexcellent outcomesOur organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.

About this role | Mō tēnei tūranga

We are looking for an experienced manager who will lead service delivery through a team of committed professionals, delivering a range of learning support services to children and young people from 0-21 years. This is a fixed term parental leave cover position. You will lead a well established, high functioning team to provide equitable and excellent support for schools, students and their whānau.

Salary range: $120,193-$140,482 per annum plus KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.

For more details about the role, you can view the Job Description here.

About you | Mōhou ake

• Experience in leading complex teams delivering services.
• Develop strong connections and networks across the Ministry, local education providers, iwi, communities and whānau to achieve educational priorities for the region.
• Broker support from across the Ministry and other agencies to deliver integrated work programmes tailored to local needs.
• Experience at influencing and leading innovation, people, programmes, and change.
• Ability to follow through and finish complex or sensitive tasks and issues.
• Ability to use and interpret data including the ability to use information to influence decisions.
• Manages and monitors client access systems to ensure service responsiveness is maximised.
• Ability to identify positive educational outcomes for parents, principals and early learning services through effective relationship building.
• A relevant tertiary qualification.
• Current full driver's licence.

You will also offer:

• The ability to lead change through leadership and management that influences and motivates others through personal advocacy, vision and aspiration in a collaborative environment.
• Knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori.
• Have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi as it applies in the public sector.
• The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

About our group and team | Mātau rōpū ake

Regional education teams work alongside schools, kura and communities to achieve equitable education outcomes for all ākonga. Teams deliver projects to address the needs of ākonga by drawing on kōtahitanga (unity and vision), delivering services, building relationships and implementing strategy with a local lense. Our dedicated Learning Support team delivers an innovative, flexible response to ākonga and whānau in response to identified needs.

The Service Manager will be leading a team of Speech Language Therapists, Special Education Advisers, Educational Psychologists, Physiotherapists, Advisors of Deaf Children, Kaitakaweanga and Early Intervention Teachers to ensure we get the right support to the right place at the right time.

Are you ready to make a difference? | Kua rite koe mō tēnei mahi?

For further information, please contact Erin Moriarty, Manager Integrated Services at [e-mail]

Applications close Midnight - Wednesday 30 September 2026.

We want our people to feel valued for their unique qualities and have a sense of belonging.

If you require assistance or adjustments to fully participate in the recruitment process, please let us know.