Service Foreman: Lead, Train & Optimize the Workshop

JobSpace; Auckland; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Leadership development

Ongoing training

Employee assistance program

Job summary

Brandt is seeking a Foreman to lead our service department at the Pukekohe workshop. You will mentor the workshop team, ensuring apprentices develop their skills and technicians have the resources they need to meet customer demands.

You will work closely with the Service Manager to streamline operations, optimize workshop space, and meet customer needs effectively. This role suits a technician seeking to advance into management, with opportunities to lead and mentor while supported by a skilled

Qualifications

• 3+ years of experience as a Service Technician.
• Strong leadership skills and familiarity with John Deere products.
• Effective communication abilities and proficiency in Microsoft Office.
• A high school diploma or equivalent experience is required.
• A forklift license is preferred.

Responsibilities

• Facilitates the assignment of tasks and work areas to Service Department employees based on their skills and expertise.
• Aids in evaluating incoming repair orders and may engage in hands-on repairs.
• Reviews repair orders for accuracy and completeness.
• Guides and supports technicians and apprentices in diagnosing machine issues.
• Inspects and maintains all special tools, recommending new tools as needed.
• Communicates all customer complaints to the Service Manager or Service Location Manager.
• Organizes and schedules in-house training for technicians in collaboration with the Service Manager, as well as coordinate and conduct quarterly safety meetings.
• Coordinate and assist in the reconditioning of used equipment and the setup of new equipment.
• May authorize the release of equipment for customer delivery.
• Assist with performance appraisal feedback and participate in the selection and onboarding process for new team members.
• Step in for the Service Manager when required.
• Other duties as assigned.

Skills

Leadership

Communication

Microsoft Office

Forklift license

Service technician experience

Education

High school diploma

Job description

Brandt is seeking a Foreman to lead our service department at the Pukekohe workshop. You will mentor the workshop team, ensuring apprentices develop their skills and technicians have the resources they need to meet customer demands.

You will work closely with the Service Manager to streamline operations, optimize workshop space, and meet customer needs effectively. This role suits a technician seeking to advance into management, with opportunities to lead and mentor while supported by a skilled