Service Experience Coordinator

Toyota; New Zealand; On-site; NZD 46,000 - 62,000; Full time

Benefits offered by this job

Positive team culture

Main store support

Small technician team

Updated facilities

People-focused company

Job summary

Manawatu Toyota invites an energetic Operations & Service Advisor to join our Hospital Branch service team in New Zealand. You will be the friendly face and voice, coordinating service experiences and keeping customers updated on progress.

In this role you’ll book vehicles, handle service enquiries, prepare estimates and invoices, and support everyday workshop operations. If you thrive in a fast-paced team, we’d love to hear from you.

Qualifications

• Customer-focused service experience is preferred.
• Able to communicate confidently with customers and colleagues.
• Strong organisational skills and attention to detail.

Responsibilities

• Booking customer vehicles and managing service enquiries
• Greeting customers and coordinating their service experience
• Preparing estimates, invoices, and processing payments
• Keeping customers updated on vehicle progress
• Workshop administration and service operations
• Helping ensure every customer leaves as a promoter of Manawatu Toyota

Skills

Customer service

Organised

Communication

Teamwork

Job description

Manawatu Toyota invites an energetic Operations & Service Advisor to join our Hospital Branch service team in New Zealand. You will be the friendly face and voice, coordinating service experiences and keeping customers updated on progress.

In this role you’ll book vehicles, handle service enquiries, prepare estimates and invoices, and support everyday workshop operations. If you thrive in a fast-paced team, we’d love to hear from you.