Service Deli Assistant Manager

Foodstuffs North Island; Wellington; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

5% staff discount

Fresh fruit in staff room

Free work essentials

Job summary

NWT is seeking a Service Deli Assistant Manager to oversee daily Deli operations, work with the Deli Manager, and ensure top-tier products and a delightful shopping experience.

You will manage staff, food prep, inventory, and scheduling while promoting a collaborative, positive workplace and delivering outstanding service to customers.

Qualifications

• 3+ years of experience in a similar deli/fresh foods role.
• Strong knowledge of deli production and products.
• Excellent leadership and team development abilities.
• Proficient with computer systems to manage operations (SAP).
• Outstanding customer service skills and ability to read customer needs.

Responsibilities

• Support the management and daily operations of the Deli department.
• Ensure high-quality food production and presentation standards.
• Supervise and train deli staff, fostering teamwork and continuous learning.
• Manage inventory and stock levels for freshness and compliance.
• Assist with scheduling and rostering to cover busy periods.
• Champion health and safety standards and safe environments for staff and customers.
• Engage with customers and build lasting relationships.

Skills

Deli leadership

Customer service

Operations management

Staff rostering

Tools

SAP

Job description

At NWT, we believe in creating awesome experiences that empower you to grow. Our mission is to foster a nurturing and inclusive environment where your talents can flourish, and your career can thrive. As a valued member of our team, you will enjoy amazing perks like a 5% discount on groceries, regular fresh fruit in the staff room, and most of your work essentials provided at no cost. We are a team of over 250 friendly individuals who share a passion for doing the right thing. We love to celebrate the good stuff, from dressing up for events like Pink Shirt Day to embracing initiatives that make a difference. Join us at NWT to create a thriving workplace together!

Join our team

Are you passionate about fresh, high-quality food and delivering exceptional customer service? We are eager to welcome a dedicated and knowledgeable leader to our team as a Service Deli Assistant Manager. In this vibrant and dynamic role, you will work closely with the Deli Manager to oversee the daily operations of our Deli, ensuring that our valued customers receive top-tier products and a delightful shopping experience.

You’ll take ownership of key tasks such as staff scheduling, food prep, inventory management, and team supervision while playing a pivotal role in creating a collaborative, positive workplace. Your leadership will empower every team member to shine and help us achieve our mission of outstanding quality and service.

What you’ll be doing

• Support the management and daily operations of the Deli department
• Ensure high-quality food production and presentation standards
• Supervise and train deli staff, nurturing a culture of teamwork and continuous learning
• Manage inventory and stock levels, ensuring optimal freshness and compliance
• Assist with scheduling and rostering to ensure smooth coverage during busy periods
• Champion health and safety standards, ensuring compliance and a safe environment for both staff and customers
• Engage with customers, anticipate their needs, and build lasting relationships that keep them coming back
• Utilise computer systems, including SAP, for accurate inventory management and clear reporting

About you

• Have proven 3+ years of experience in a similar role within the fresh foods industry
• Demonstrate strong knowledge and expertise in deli production and products
• Be highly organised and thrive in a fast-paced environment
• Exhibit excellent leadership skills with the ability to motivate, inspire, and develop others
• Be computer literate and comfortable using software systems to manage operations, including SAP
• Exhibit outstanding customer service skills and a keen understanding of customer needs.
• Be adaptable and calm under pressure, always ready to support the wider team and connect with customers.

What we offer

This is a full-time position with competitive pay, real opportunities for professional growth, and a genuinely supportive team culture. We’ll discuss the details of remuneration and hours with you during the interview process.

Ready to step into your next leadership role?

Applicants must hold New Zealand citizenship, New Zealand Permanent Residency, or a Valid New Zealand Work Permit.