Senior Telecommunications & Unified Communications Engineer

Health New Zealand | Te Whatu Ora

Auckland

On-site

NZD 120,000 - 180,000

Full time

2 days ago
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Job summary

Health New Zealand | Te Whatu Ora is seeking a Senior Telecommunications Engineer to provide technical leadership across complex ICT environments and enterprise voice services in New Zealand. You will guide planning, implementation, and service optimisation while mentoring engineers and engaging with internal stakeholders and external vendors.

The role contributes to national digital operations, supports on-call rosters, and aligns with Te Tiriti o Waitangi and health equity principles.

Qualifications

  • Experience in supporting, maintaining and improving complex ICT environments.
  • Bachelor's degree in ICT, telecommunications or related field; postgraduate qualifications are a plus.
  • Strong understanding of enterprise telephony and unified communications.
  • ITIL or service management certifications are desirable.

Responsibilities

  • Provide technical leadership across complex telecommunications and IT environments.
  • Lead technical planning, implementation and service optimisation.
  • Mentor engineers and collaborate with internal teams and external vendors.
  • Develop technical standards and processes to support enterprise voice services.

Skills

Technical leadership
Problem solving
Stakeholder engagement
Mentoring
Team collaboration

Education

Bachelor's degree in ICT/telecommunications or related field
Postgraduate qualification desirable

Tools

Cisco Unified Communications
SIP
PSTN
SBCs
Voice gateways
Dial plans
Call routing
IVR systems
Nortel/Avaya CS1000

Job description

Health New Zealand | Te Whatu Ora is seeking a Senior Telecommunications Engineer to provide technical leadership across complex ICT environments and enterprise voice services in New Zealand. You will guide planning, implementation, and service optimisation while mentoring engineers and engaging with internal stakeholders and external vendors.

The role contributes to national digital operations, supports on-call rosters, and aligns with Te Tiriti o Waitangi and health equity principles.

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